Business Analyst (Payment Gateway & Card Processing) Contract (6 months)

DataFin Recruitment; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A fintech recruitment agency in Cape Town is seeking a Business Analyst with 2-5 years of experience in the South African payments landscape. The successful candidate will analyze business requirements for payment gateway features and optimize end-to-end card payment flows. Excellent communication skills and a passion for high-quality fintech solutions are essential. This role is on a 6-month contract basis within a dynamic fintech team that shapes the future of digital payments in South Africa.

Qualifications

• 2-5+ years in South African payments, specifically payment gateways or card-not-present processing.
• Strong understanding of card acceptance, 3D Secure, tokenization, settlement, and chargebacks.
• Proven business analysis skills: requirements gathering, process mapping, writing user stories.

Responsibilities

• Analyse and define business requirements for payment gateway features.
• Map and optimise card payment flows including authorisation, settlement, and refunds.
• Support delivery teams through the full SDLC.

Skills

Business analysis skills

Payment gateway solutions

Fraud prevention

API-based payment integrations

Agile methodology

Excellent communication

Tools

Jira

Confluence

Miro

Swagger/OpenAPI

Job description

ENVIRONMENT

Are you passionate about building world-class payment experiences? Do you have hands-on experience with payment gateway solutions, Online card acceptance and processing, and the South African acquiring landscape? If yes, they would love to meet you. Our client is looking for a Business Analyst who understands the inner workings of payment systems and enjoys creating superior solutions. Join a fast-growing fintech team shaping the future of digital payments in South Africa. This position is on a 6-month Contract basis.

DUTIES

• Analyse and define business requirements for new and enhanced payment gateway features.
• Map and optimise end-to-end card payment flows including authorisation, settlement, reconciliation, 3D Secure, tokenisation, refunds and chargebacks.
• Translate business needs into clear functional specifications and user stories for engineering teams.
• Support delivery teams through the full SDLC—from requirements, to UAT, to merchant rollout.
• Stay ahead of South African payments trends, scheme mandates, PASA rules, and regulatory updates.
• Work across Product, Technology, Risk, Finance and Operations to ensure seamless payment experiences.
• Partner with merchants and partners to explain payment flows, troubleshoot issues and improve performance.

REQUIREMENTS

• 2-5+ years in SA payments, specifically payment gateways or card-not-present processing.

Strong understanding

• Payment gateway card acceptance
• 3D Secure (1 & 2), tokenization, card vaulting
• Settlement, reconciliation, chargebacks
• Fraud prevention and transaction risk analysis
• API-based payment integrations
• Proven business analysis skills: requirements gathering, process mapping, writing user stories, acceptance criteria.
• Experience working in agile environments using tools like Jira, Confluence, Miro, Swagger/OpenAPI.

ATTRIBUTES

• Excellent communication skills and a passion for delivering high-quality fintech solutions.