Business Analyst - Operational Delivery

Capitec; Bellville; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading bank in South Africa is seeking a Business Analyst to develop and design solutions for business applications. The ideal candidate will have 2-4 years of business analysis experience, strong stakeholder engagement skills, and familiarity with Agile principles. This role involves end-to-end support of operational processes and collaboration with various teams. Applicants must have a relevant tertiary qualification in Business Analysis.

Qualifications

• 2 - 4 years of experience in business analysis knowledge areas.
• Understanding of business processes and translating requirements.
• Experience in Agile development lifecycle principles.

Responsibilities

• Develop and design solutions for business applications.
• Collaborate with stakeholders from business, technology, and product teams.
• Support operational processes and change management.

Skills

Analytical Skills

Problem solving skills

Communications Skills

Facilitation Skills

Interpersonal & Relationship management Skills

Negotiation skills

Planning, organising and coordination skills

Education

Relevant tertiary qualification in Business Analysis

Relevant tertiary qualification in Engineering - Industrial

Tools

PowerBI

Visio / Draw I.O

Salesforce

Job description

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Purpose Statement

To develop and design solutions that the ensures effectiveness of implementation as well as continuous improvement for business and/or existing applications solutions by collaborating with stakeholders from the business, Technology and Product teams. This includes the end-to-end support of operational processes, facilitating the change management and post production support in the operational environment.

Education (Minimum)

A relevant tertiary qualification in Business Analysis

Education (Ideal Or Preferred)

A relevant tertiary qualification in Engineering - Industrial

Knowledge and Experience

Minimum

• 2 - 4 years working experience in various business analysis knowledge areas, working independently on small assignments or on larger assignments under supervision.
• Internal: Completion of BA School of Learning Level 2
• Business and data analysis
• Understanding of business process and translating requirements into business processes, context diagrams, visual explanations, etc.
• Functional and business process design
• Communication and translation of information across business and technical environments (Interface between business and Technology)
• Design of evidence-based best practice solutions
• Stakeholder engagement and collaboration
• Project Management principles and relevant development lifecycle experience
• Agile development lifecycle principles and experience
• Understanding of systems and the Systems Development Life Cycle (SDLC)

Ideal

• Banking Industry Knowledge
• Amazon Connet
• PowerBI
• Visio / Draw I.O
• Saleforce

Skills

• Analytical Skills
• Problem solving skills
• Communications Skills
• Facilitation Skills
• Interpersonal & Relationship management Skills
• Negotiation skills
• Planning, organising and coordination skills

Additional Information

• Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.