Business Analyst (KYC/MLA)

FirstRand; South Africa; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading financial services provider in South Africa is seeking a Business Analyst to document and validate business requirements, design solutions, and enhance business efficiencies through automation. The ideal candidate should have 6-8 years of experience in process and business analysis, with a background in investment banking and knowledge of AML/KYC regulations. This role emphasizes stakeholder management and collaboration with cross-functional teams to ensure successful project outcomes, and is structured to support individual growth and development within the company.

Benefits

Support for individuals with disabilities

Growth and development opportunities

Qualifications

• 6-8 years of experience in process and business analysis.
• AML/KYC and tax regulatory knowledge required.
• Holistic client onboarding experience preferred.

Responsibilities

• Translate business requirements into functional specifications.
• Lead the requirements gathering process with stakeholders.
• Develop and maintain documentation including business process flows and use cases.

Skills

Process Analysis

Business Analysis

Market Analysis

Stakeholder Management

Automation Tools

Education

BCom Computer Science

BABOK (preferably)

Investment Banking Knowledge

Tools

BPMN

Job description

Job Description

Hello Future Business Analyst! RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it's the magic of our people and culture that sets us apart. Now, is the time to imagine your next move with South Africa's number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.

The role entails understanding the business requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the business requirements. Ensuring that the business requirements are delivered in the implemented solution. Translate the business vision into the design by working with Business Architecture. Connect the business model to the systems architecture. Interfacing between the business client and the development team with regards to the business and functional requirements. Working with multiple business areas and multiple teams that require deep integration of solutions. Involve scope that stretches across departmental boundaries, or which scope impacts on multiple business areas.

Are you someone who can:

• Strategise and facilitate effective and competitive business processes by eliciting, analysing, validating, and documenting business organisational and/or operational requirements,
• Optimise business efficiencies made possible by automation, digital, information and communications technologies (not limited to technologies) through systematically analysing and defining business requirements and functional specifications.
• Develop and design solutions and ensure effectiveness of implementation as well as continuous improvement for business and/or existing applications solutions by collaborating with and acting as conduit between stakeholders from the business, Technology and the product team.
• Conduct market analysis, analysing both product lines and the overall profitability of the business while developing and monitoring data quality metrics, ensuring business data and reporting needs are met.
• Provide technical leadership on the improvement of quality, standards, and processes by ensuring that efficient and cost-effective business solutions and processes are in place to address current to long term business needs/requirements.
• Monitor current processes and implementing new solutions to improve overall business efficiency.
• Ensure that solutions are delivered according to the business requirements considering cost, user and organization benefit.
• Lead the requirements gathering process by collaborating with stakeholders to elicit, analyze, validate, and document business requirements and user stories.
• Conduct comprehensive gap analyses to identify discrepancies between current and desired states and propose effective solutions to address business needs.
• Work closely with cross-functional teams to translate business requirements into functional specifications and technical requirements.
• Develop and maintain detailed documentation, including business process flows, use cases, data models, and other relevant artifacts.
• Provide guidance and mentorship to junior business analysts, fostering their professional growth and development.
• Collaborate with project managers, developers, and quality assurance teams to ensure alignment between business objectives and project deliverables.
• Facilitate stakeholder meetings, workshops, and requirements elicitation sessions to drive consensus and resolve conflicts.
• Participate in the evaluation and selection of software solutions, ensuring alignment with business goals and technical requirements.
• Identify risks and issues and develop mitigation strategies to ensure successful project outcomes.
• Stay current with industry trends, best practices, and emerging technologies related to business analysis and project management.
• Build and maintain strong relationships with clients and acting as consultant on the application.
• May lead a team of business analysts in a business area during projects

You will be an ideal candidate if you have:

• 6-8 Years Experience in Process and Business Analysis
• BCom Computer Science (No Saas, Power Bi SQL etc.)
• BPMN
• Preferably BABOK
• Investment Bank Knowledge
• AML/KYC + Tax Regulatory understanding perspective (Anti Money Laundering / Know Your Client) (Tax = CRS)
• Holistic Client Onboarding knowledge
• Working Experience with Automation tools

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

29/01/26

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.