Business Analyst (KYC/MLA)

RMB - Rand Merchant Bank; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading financial institution in Johannesburg is looking for a Business Analyst with 6-8 years of experience in process analysis and business analysis. The ideal candidate will have a strong background in stakeholder engagement, documentation, and market analysis. Responsibilities include eliciting and documenting business requirements, conducting gap analyses, and collaborating with cross-functional teams to ensure solutions meet business needs. The role emphasizes continuous improvement and effective communication.

Qualifications

• 6-8 years of experience in Process and Business Analysis.
• Experience with AML/KYC and Tax regulatory understanding.
• Investment Banking knowledge is preferred.

Responsibilities

• Elicit and document business requirements and user stories.
• Conduct market analysis and monitor data quality metrics.
• Develop and maintain detailed documentation, including business process flows.

Skills

Process Analysis

Business Analysis

Stakeholder Engagement

Market Analysis

Documentation

Automation Tools

Education

BCom Computer Science

BABOK Certification

Job description

Overview

Hello Future Business Analyst! RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart. Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.

The role entails understanding the business requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the business requirements. Ensuring that the business requirements are delivered in the implemented solution. Translate the business vision into the design by working with Business Architecture. Connect the business model to the systems architecture. Interfacing between the business client and the development team with regards to the business and functional requirements. Working with multiple business areas and multiple teams that require deep integration of solutions. Involve scope that stretches across departmental boundaries, or which scope impacts on multiple business areas.

Responsibilities

• Strategise and facilitate effective and competitive business processes by eliciting, analysing, validating, and documenting business organisational and/or operational requirements.
• Optimise business efficiencies made possible by automation, digital, information and communications technologies (not limited to technologies) through systematically analysing and defining business requirements and functional specifications.
• Develop and design solutions and ensure effectiveness of implementation as well as continuous improvement for business and/or existing applications solutions by collaborating with and acting as conduit between stakeholders from the business, Technology and the product team.
• Conduct market analysis, analysing both product lines and the overall profitability of the business while developing and monitoring data quality metrics, ensuring business data and reporting needs are met.
• Provide technical leadership on the improvement of quality, standards, and processes by ensuring that efficient and cost-effective business solutions and processes are in place to address current to long term business needs/requirements.
• Monitor current processes and implementing new solutions to improve overall business efficiency.
• Ensure that solutions are delivered according to the business requirements considering cost, user and organization benefit.
• Lead the requirements gathering process by collaborating with stakeholders to elicit, analyze, validate, and document business requirements and user stories.
• Conduct comprehensive gap analyses to identify discrepancies between current and desired states and propose effective solutions to address business needs.
• Work closely with cross-functional teams to translate business requirements into functional specifications and technical requirements.
• Develop and maintain detailed documentation, including business process flows, use cases, data models, and other relevant artifacts.
• Provide guidance and mentorship to junior business analysts, fostering their professional growth and development.
• Collaborate with project managers, developers, and quality assurance teams to ensure alignment between business objectives and project deliverables.
• Facilitate stakeholder meetings, workshops, and requirements elicitation sessions to drive consensus and resolve conflicts.
• Participate in the evaluation and selection of software solutions, ensuring alignment with business goals and technical requirements.
• Identify risks and issues and develop mitigation strategies to ensure successful project outcomes.
• Stay current with industry trends, best practices, and emerging technologies related to business analysis and project management.
• Build and maintain strong relationships with clients and acting as consultant on the application.
• May lead a team of business analysts in a business area during projects.

You Will Be An Ideal Candidate If You Have

• 6-8 Years Experience in Process and Business Analysis
• BCom Computer Science (No SaaS, Power BI, SQL, etc.)
• BPMN
• Preferably BABOK
• Investment Bank Knowledge
• AML/KYC + Tax Regulatory understanding perspective (Anti Money Laundering / Know Your Client) (Tax = CRS)
• Holistic Client Onboarding knowledge
• Working Experience with Automation tools

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

Closing date: 29/01/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.