Business Analyst (Intermediate)

Talent Genie; South Africa; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A data-driven solutions provider in South Africa is seeking a Business Analyst to analyze production issues and define requirements for system enhancements. Ideal candidates have strong analytical skills, 3 years' experience in Unit Trust administration, and a relevant qualification. Join a dynamic team to make a real impact in process improvements.

Qualifications

• At least 3 years' experience in Unit Trust and LISP administration.
• 5 years of formal business and process analysis experience.
• Proven track record of driving and implementing improvements.

Responsibilities

• Analyze and resolve production support issues.
• Define requirements for process and system enhancements.
• Test system fixes and enhancements.
• Improve structures and processes within the Client Solutions team.

Skills

Root-cause analysis

Process improvements

Software testing

Education

Relevant tertiary qualification

Business analysis qualification

Tools

Microsoft Office Suite

SQL

Job description

Overview

Join Our Team as a Business Analyst! Are you a problem-solver with a passion for turning data into actionable insights? Do you thrive in dynamic environments where you can make a real impact?

Reference

BA3

Salary

ZAR/annum

Job Location

South Africa -- City of Cape Town -- Cape Town -- Newlands

Job Type

Permanent

Posted

25 February 2025

Please do not apply if you do not qualify in full. No CVs will be kept for future use.

Main duties and responsibilities

• Root-cause analysis and resolution of production support issues within agreed service level agreement (SLA)
• Requirements definition for process and system enhancements, Business as Usual (BAU) changes and production support items
• Being involved in system's testing of both fixes and enhancements
• Improving structures and processes within which the Client Solutions team operates.

Ideal experience

• At least 3 years' experience in Unit Trust and LISP (Discretionary and Life and Retirement Products) administration
• Good understanding of the end-to-end administration processes
• Experience in process improvements and process definition
• At least 5 years of formal business and process analysis experience
• Proven track record of driving and implementing improvements
• Software testing (at least 3 years' experience as part of the BA competency

Ideal qualifications

• Relevant tertiary qualification or studying towards one
• Business analysis qualification (Diploma or higher)

Software, Systems knowledge Essential:

• Experience of full Microsoft office suite, including Advanced Excel and Visio or equivalent
• SQL experience

Desirable:

• Flexcube
• Bizagi
• Digiata