Business Analyst - Commercial Insurance

Express Employment Professionals Midrand; Johannesburg; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A recruitment agency is seeking a skilled Business Analyst with expertise in Commercial Insurance to join their team in Johannesburg. The ideal candidate will possess strong analytical and problem-solving skills, with over 8 years of experience. Responsibilities include gathering requirements, optimizing business processes, and supporting insurance initiatives. Competitive remuneration based on qualifications and experience.

Qualifications

• 8+ years of experience as a Business Analyst, especially in Commercial Insurance.
• Strong knowledge of process engineering and BPMN.
• Experience in requirement elicitation and documentation.

Responsibilities

• Collaborate with stakeholders to analyze and document business requirements.
• Design and optimize processes using BPMN standards.
• Translate complex business needs into clear requirements.
• Support initiatives in commercial insurance, including underwriting and claims.

Skills

Commercial Insurance expertise

Process engineering

Analytical skills

Problem-solving skills

Communication skills

Stakeholder management

BPMN knowledge

Orbus tools familiarity

Process improvement frameworks

Tools

Orbus iServer

Orbus Infinity

Job description

SUMMARY

Title: Business Analyst – Commercial Insurance

Location: Johannesburg

Renumeration: Based on Qualifications & Experience

Our client is looking to employ a Business Analyst to join their team in Johannesburg. This person will need to have strong expertise in Commercial Insurance and will have a proven track record of driving business requirements, streamline processes, and support enterprise initiatives. The ideal candidate will have familiarity with BPMN standards and knowledge of Orbus tools.

Minimum Qualifications & Experience

• 8+ years of experience as a Business Analyst, with significant exposure to Commercial Insurance
• Strong knowledge of process engineering and BPMN
• Experience in requirement elicitation, documentation, and stakeholder management
• Excellent analytical, problem-solving, and communication skills
• Ability to work across business and IT teams in a collaborative environment
• Knowledge of Orbus (Orbus iServer / Orbus Infinity) or similar
• Exposure to process improvement frameworks (Lean Six Sigma, Agile, etc.)
• Familiarity with regulatory and compliance requirements in insurance

Duties & Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document business requirements
• Design and optimize business processes, workflows, and operating models using BPMN standards
• Partner with business and technology teams to ensure seamless alignment between requirements and solutions
• Support initiatives in the commercial insurance domain, including underwriting, policy administration, claims, and related processes
• Conduct gap analysis, impact assessments, and feasibility studies for process improvements and system enhancements
• Translate complex business needs into clear functional and non-functional requirements
• Facilitate workshops, stakeholder discussions, and requirements walk through
• Ensure solutions are aligned with organizational goals, compliance needs, and best practices
• Provide support during testing, validation, and implementation phases