Business Analyst - (1-Year Fixed Term Contract)

DataFin; Gauteng; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading Retailer is seeking a skilled Business Analyst for a 1-year Fixed Term Contract in Gauteng. The candidate will conduct process mapping of internal systems and document workflows in FMCG and retail environments. Experience with stakeholder engagement and process mapping tools is essential. The role also involves collaboration across departments to optimize business processes.

Qualifications

• Proven experience in business analysis and process mapping.
• Strong understanding of FMCG, warehouse, e-commerce, and retail operations.
• Excellent stakeholder engagement and communication skills.

Responsibilities

• Conduct end-to-end process mapping of ERP and related systems’ workflows.
• Document current state and future state processes.
• Collaborate with stakeholders across departments to gather requirements.

Skills

Business analysis

Process mapping

Stakeholder engagement

Communication skills

FMCG knowledge

E-commerce understanding

Tools

Visio

Lucidchart

BPMN

Job description

Environment

A leading Retailer is seeking a skilled and detail-oriented Business Analyst to lead the process mapping of its internal systems on a 1-year Fixed Term Contract basis. This critical role focuses on understanding, documenting, and optimising business processes across all functions of the business. The ideal candidate will have a strong understanding of FMCG, warehouse, e-commerce, and retail operations, along with experience in documenting functional requirements and supporting system implementations.

Responsibilities

• Conduct end-to-end process mapping of ERP and related systems’ workflows.
• Document current state (“as-is”) and future state (“to-be”) processes.
• Collaborate with stakeholders across departments to gather requirements and validate process flows.
• Develop detailed process maps using tools such as Visio, Lucidchart, or BPMN.
• Ensure alignment between business operations and system capabilities.
• Provide input into system enhancements and integration opportunities.

Requirements

• Proven experience in business analysis and process mapping
• Strong understanding of FMCG, warehouse, ecommerce and retail operations.
• Experience in documenting functional requirements and supporting system implementations is a plus.
• Excellent stakeholder engagement and communication skills.
• Proficiency in process mapping tools and methodologies.
• Ability to work independently and manage multiple priorities.
• Be willing to travel nationally to warehouses and retail stores.