Business Analyst

Talent Shore; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment consultancy in South Africa is looking for a Business Analyst for a 6-month contract. The successful candidate will drive the implementation of tools like Copilot and streamline processes using Microsoft Office suite and Salesforce. You will be responsible for proposing efficiency improvements and optimizing workflows to support operations. Prior experience with Microsoft Office is essential, while knowledge of the recruitment sector or Salesforce is preferred. This role offers an opportunity to make a significant impact in tool utilization and automation.

Qualifications

• Proven experience with Microsoft Office tools is essential.
• Experience in the recruitment sector is a plus.
• Familiarity with Salesforce is advantageous.

Responsibilities

• Propose and implement the use of Copilot across use cases.
• Summarise Office suite tools for better utilisation.
• Suggest efficiency gains with MS Office, especially using Copilot.

Skills

Experience with Microsoft Office

Recruitment sector experience

Salesforce knowledge

Tools

Microsoft Office suite

Salesforce

Bullhorn Automation

Job description

Business Analyst – 6 month FTC

Responsibilities

• Propose and implement the use of Copilot across any use cases, ensuring an AI policy is drawn up and other tools such as ChatGPT are no longer available for use.
• Summarise Office suite tools and identify how we can better utilise them across the business.
• Suggest and implement efficiency gains through the use of MS Office suite, specifically including MS Forms, Power Automate and Copilot.
• Review, update and design process workflows.
• Assist with the implementation of Bullhorn Automation and take ownership of building additional automations as directed by the Ops Director and COO.
• Implement CV formatting solution.
• Review and suggest streamlined Salesforce user interfaces, to be implemented by the Salesforce Administrator.

Qualifications

• Experience with Office is essential.
• Experience in the recruitment sector or with Salesforce would be advantageous.