Business Analyst

Specd Pty Ltd; Johannesburg; Remote; ZAR 200 000 - 300 000; Part time

Job summary

A leading technology consulting firm in Johannesburg is seeking a Business Analyst for a contract position focusing on the banking sector. The role involves gathering and documenting requirements, working with diverse stakeholders, and managing project deliverables. Candidates must have experience in the credit card business and a degree in Computer Science or a related field. This role is remote with remuneration based on qualifications and experience.

Qualifications

• Experience in the credit card business for at least 3 years.
• Preferred PASA accreditation.
• Proficiency in Leads and Sales Generation.

Responsibilities

• Facilitating requirements gathering from business stakeholders.
• Creating documentation such as Business Requirement Definition and User stories.
• Tracking requirements through the project lifecycle.

Skills

Experience with digital channels

Salesforce

Marketing Cloud

Education

BTech, BSc Computer Science or BCom Degree in information systems

Tools

CRM

Job description

A contract position has become available for a BUSINESS ANALYST to join the technology department of one of our leading clients in the banking sector. Job Title: Business Analyst Employment Type: 3 Months – Remote Employment Contract, (Renewable)

Duties & Responsibilities Overview: The Business Analyst facilitates business and cross‑competency teams to understand, analyze and document relevant business functions and business requirements in completing tasks related to business solution planning, documenting, and managing customer requirements. The work of the BA also includes process analysis; business process and requirements modelling and analysis.

The role works with business stakeholders, Product Managers, UI / UX Designers, System Architects, System Analysts, Developers and Project Management to develop and implement business solutions within the company group environment.

Accountabilities

Gathering requirements from business.

Creating enabling documentation (Business Requirement Definition, User stories and user acceptance criteria).

Defining a functional solution in accordance with the organizational needs.

Tracking the requirements throughout the life cycle of the project.

Translating requirements into the foundation of the User Acceptance Criteria and working through to UAT completion and implementation.

Providing inputs to partners during the project lifecycle (Reviewing Technical Solution Specification prepared by System Analyst and development team).

Plan & Organise

Prepare for requirements elicitation, conduct elicitation activities, document, and confirm elicitation results. As part of requirements analysis: Organise and prioritise requirements. Specify and model requirements using organizational methodology. Determine assumptions and constraints. Verify requirement for correctness and validating that they satisfy the business need. Assess and validate proposed solutions to determine which solution fits the need. Validating that the verified and deployed solution meets the need. Work with business leaders in identifying and bringing strategic initiatives from concept to implementation.

Business Analyst Responsibilities

Work with project leads in the planning of BA activities that are required to define the solution to a business problem including scope of work, deliverables, determine tasks and interdependencies between tasks and corresponding Business Analysis efforts, quality of the solution, consistency of BA work products and BA performance metrics for multiple projects. Plan requirements management in terms of documentation, tracing, prioritising, creating baseline, change management etc. Conduct stakeholder analysis to determine appropriate stakeholders for the project or project phase and analyse stakeholder. Prepare a Business Analysis communication plan detailing the items for communication, the recipients, mode of communication and frequency. Define solution scope. Determine organizational readiness effectively to operate the new solution. Identify and communicate risk and issues that may require changes to plans and scope. Plan and coach for adoption of new business analysis techniques and tools.

Delivery & Support

Create requirements package, communicate with solution team to assure that requirements are correctly understood and implemented. As part of requirements traceability management: Trace requirements (update and maintain relationships between requirements components). Perform impact analysis when changes are requested and supply this information to the change control process. Facilitate ongoing use of requirements for impact analysis and solution maintenance. Facilitate reuse of requirements on related projects to encourage enterprise consistency of business models. Contribute to the documentation of Test Plans and work in partnership with testers to coordinate testing effort throughout its life. Identify, document, and analyse business risk. Provide implementation support.

Background and Experience Required

BTech, BSc Computer Science, or BCom Degree with major in information systems (Preferred). PASA accreditation (preferable). Experience within the credit card business is mandatory (3 years minimum).

Mandatory Skills

Experience with digital channels. Salesforce & Marketing Cloud experience will also be preferred.

Beneficial Skills

CRM, Leads and Sales Generation Experience is preferable.

Package & Remuneration

Will be agreed based on qualifications, applicable banking experience and previous earnings. Hourly.

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