Business Analyst

NTT Data; Johannesburg; On-site; ZAR 550 000 - 750 000; Full time

Job summary

A reputable IT services company is looking for an experienced Business Analyst in Johannesburg. The role involves conducting a comprehensive analysis of existing applications and producing detailed documentation on the current business and technical environment. Key responsibilities include stakeholder engagement, system functionality documentation, and creating business process documents. Candidates should have a minimum of 5 years' experience, a strong understanding of business analysis methodologies, and excellent communication skills.

Qualifications

• Minimum 5 years experience in business and systems analysis.
• Proven experience in business analysis and technical documentation.
• Strong understanding of business analysis methodologies.

Responsibilities

• Conduct stakeholder interviews and workshops.
• Identify and document system functionalities and business rules.
• Develop comprehensive 'as-is' business process documents.

Skills

Stakeholder engagement

Business analysis methodologies

Technical documentation

System analysis

Communication skills

Education

Matric and tertiary qualification

Tools

Visio

UML modelling

Job description

We are seeking the services of an experienced Business Analyst to conduct a comprehensive analysis of existing applications and produce detailed documentation on the current ("as-is") business and technical environment. The consultant will work closely with stakeholders, technical teams and end-users to capture system functionality, workflows and technical architecture.

Responsibilities:

• Conduct stakeholder interviews and workshops to gather detailed insights.
• Conduct in-depth analysis of the current system, including end-to-end business processes supported by the system, data flows, user interactions and system integrations.
• Identify and document system functionalities, business rules, user roles and access levels, dependencies and constraints and integration points with other systems.
• Develop comprehensive "as-is" business process documents.
• Create use case specifications to reflect current system usage.
• Create detailed system architecture diagrams, data models and interface specifications.
• Document pain points, manual workarounds and opportunities for improvement.
• Document the current technical design including system architecture (application layers, components, and infrastructure), data models and entity relationships, interface specifications and integration protocols, security and access control mechanisms.
• Provide traceability between business requirements and technical components.

Experience:

• Matric and tertiary qualification.
• Minimum 5 years experience in business and systems analysis.
• Proven experience in business analysis, systems analysis and technical documentation.
• Strong understanding of business analysis methodologies (e.g., BABOK).
• Proficiency in tools such as Visio and UML modelling
• Experience in documenting complex systems and integrations.
• Excellent communication and stakeholder engagement skills.