Business Analyst

TalentPop App; Remote; ZAR 500 000 - 700 000; Full time

Job summary

A leading remote operations company is seeking a sharp Business Analyst to optimize systems and processes across Finance and Recruitment operations. You will not only drive clarity but also act as a key liaison between strategic intent and operational execution. The ideal candidate has over 5 years of experience in a Business Analyst role, possesses strong communication skills, and is adept in requirements management and process mapping tools. Join us remotely and help shape the future of operations.

Benefits

Competitive compensation

Fully remote setup

Comprehensive health support

Generous Paid Time Off

Qualifications

• 5+ years of professional experience in a dedicated Business Analyst, Systems Analyst, or Process Improvement role.
• Expertise in requirements management methodologies (Agile/Scrum preferred) and process mapping tools.
• Demonstrable experience working with complex data sets and defining data relationships critical for Finance or Workforce Planning.

Responsibilities

• Lead deep-dive sessions with Finance and Recruitment leaders to uncover pain points.
• Develop and maintain detailed process maps for critical workflows.
• Work directly with the IT team to manage the configuration and deployment of new tools.
• Design and execute User Acceptance Testing (UAT) plans.
• Define and enforce standards for key operational metrics.

Skills

Requirements management methodologies

Process mapping tools (Visio, Lucidchart)

Complex data set analysis

Exceptional communication skills

Education

Bachelor’s degree in Business, Information Systems, or related field

Tools

BPMN

Tableau

Power BI

SQL

Job description

Innovate Operations: Remote Business Analyst at TalentPop

Be the Architect of Change

TalentPop is redefining how top E-commerce brands (including Core Power Yoga and Liquid I.V.) scale their customer experience. We aren't just growing fast—we're evolving our entire operating model. We're looking for a sharp, process-obsessed Business Analyst to join us remotely and drive clarity across our high-velocity Finance and Recruitment operations.

This role is not about crunching numbers; it's about optimizing the systems and processes that generate those numbers. You will be the bridge between strategic intent and operational execution.

Your Mission: Process & System Governance

You Will Own The Lifecycle Of Key Business Processes And Data Flows, Ensuring Seamless Integration Between Departments And Technologies. Your Core Focus Areas Will Be

• Strategic Requirement Elicitation: Lead deep-dive sessions with Finance and Recruitment leaders to uncover pain points and translate high-level business needs (like reducing time-to-hire or optimizing labor spend) into clear, documented user stories and technical requirements.
• Operational Blueprinting: Develop and maintain detailed process maps (using BPMN) for critical workflows, specifically focusing on the intersection of headcount planning, client demand forecasting, and expense reporting.
• System Integration Liaison: Work directly with the development or IT team to manage the configuration and deployment of new tools (e.g., HRIS, CRM, Financial Planning software), ensuring they align perfectly with defined business requirements.
• Impact Analysis & Validation (UAT): Design and execute robust User Acceptance Testing (UAT) plans to validate that new process changes and system deployments deliver the intended efficiency and financial clarity.
• Data Governance: Define and enforce standards for key operational metrics and data points used in financial reporting, ensuring consistency and accuracy across all platforms.

What Makes You the Right Fit

• 5+ years of professional experience in a dedicated Business Analyst, Systems Analyst, or Process Improvement role.
• Expertise in requirements management methodologies (Agile/Scrum preferred) and process mapping tools (e.g., Visio, Lucidchart).
• Demonstrable experience working with complex data sets and the ability to define data relationships critical for Finance or Workforce Planning.
• Exceptional communication skills, with a proven ability to translate complex technical specifications into business language and vice versa.
• Bachelor’s degree in Business, Information Systems, or a related field.
• Bonus Points: Experience with BI dashboarding (Tableau/Power BI) or SQL querying.

TalentPop Perks

• Competitive Compensation & Growth: Get paid well with performance-based increases and clear pathways for career development.
• Work Anywhere: Enjoy a truly fully remote setup.
• Health & Well-being: Comprehensive health support, including insurance or a health stipend.
• Time to Recharge: Generous Paid Time Off and Holiday Bonuses.

Ready to use process design as a strategic lever? Apply today and help TalentPop build the future of remote operations!