Overview
SUMMARY : POSITION INFO :
A fast-paced fintech environment is seeking an experienced Business Analyst to bridge the gap between business needs and technical solutions. This intermediate to senior role is ideal for someone with a strong background in financial services or technology-driven companies, and a passion for driving clarity, alignment, and innovation.
Responsibilities
- Gather, analyse, and document business requirements
- Draft Business Requirements Specifications, Technical Specs, User Manuals, and User Journeys
- Facilitate workshops and stakeholder meetings to elicit and align requirements
- Translate business needs into functional and non-functional requirements
- Support QA and UAT processes by validating requirements and test cases
- Assist in designing and optimising business processes and systems
- Ensure traceability of requirements throughout the project lifecycle
Required Skills and Competencies
- Excellent analytical and problem-solving skills
- Strong communication and stakeholder engagement abilities
- Proficiency in tools such as JIRA, Visio, Figma, or similar
- Ability to manage multiple priorities independently
- Comfortable in high-pressure, agile, and innovation-driven environments
Qualifications and Experience
- Matric and a relevant bachelor's degree (Information Systems, Business Analysis, Computer Science, )
- 5–10 years of relevant experience, with at least 5 years as a Business Analyst
- Business Analysis certification (CBAP, PMI-PBA, or similar) is advantageous
- Experience in fintech, , or financial services is highly desirable
- Strong understanding of payment systems, digital platforms, and API integrations is a plus