Business Analyst

RMB; Johannesburg; On-site; ZAR 600,000 - 800,000; Full time

Job summary

RMB in Johannesburg is seeking a Business Analyst to review, evaluate and analyse user needs, document system requirements and develop detailed specifications that drive technology solutions aligned to business objectives.

You will identify risks, manage costs within budgets, support process improvements, and collaborate with stakeholders across functions to deliver customer-experience excellence and measurable value.

Qualifications

• Experience documenting system requirements and creating specifications.
• Identify and escalate risks to control costs and ensure project success.
• Deliver process analyses and recommendations to optimise operations.

Responsibilities

• Review, evaluate and analyse user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectives.
• Identify potential project risks while gathering business requirements to ensure the successful completion of a project.
• Collaborate with stakeholders to prioritise and rationalise projects/initiatives and deliver value.

Skills

Requirements gathering

Stakeholder management

Process analysis

Risk assessment

Workshop facilitation

Job description

## Business AnalystApply: Johannesburg: Full time: Posted Today: End Date: November 9, 2026 (9 days left to apply): R54879# **Job Description**To review, evaluate and analyse user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectives* Identify, control and escalate potential risks which may lead to increased costs* Manage costs or expenses within approved budget to achieve cost efficiencies* Deliver against operational and cost targets* Prioritise resource allocation to minimise and reduce wastage* Deliver customer experience excellence aligned to Organisational values and service standards* Build professional long-term relationships with customers based on trust that builds the brand* Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service* Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application* Provide customers with relevant information to keep them informed of products and service options* Develop, encourage and nurture collaborative relationships across area of specialisation* Develop integrated business analyses and projections for incorporation into strategic decision-making* Perform reviews and analysis of current processes using operational metrics and reports within set timelines* Provide recommendations to other business analysts with supporing documentation and/or benchmarks to optimise own process* Partner with Business Analyst Manager to run workshops elicit analyse, validate and document business organisational and/or operational requirements Instruct, advise, direct and quality assure projects for the business unit/product house* Identify potential project risks whilst gathering business requirents to ensure the successful completion of a project* Liaise with other project areas to co-ordinate interdependencies and resolve issues* Collaborate with business to prioritise and rationalise projects/ initiatives* Provide status updates to relevant stakeholders* Ensure due diligence is undertaken prior, during and post project implementation* Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes# # **Important Closing Date Note**# **Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**09/11/26All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.### Introduce YourselfIntroduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via MyQ.### About UsA leading corporate and investment bank in South Africa and the broader Africa continent, RMB offers large corporate and institutional clients innovative, value-added advisory, funding, trading, corporate banking and principal investing solutions. RMB’s talent is expected to be high performing whilst fixing for real-world challenges such as funding the green economy through sustainable finance transactions; unlocking transformation with innovative BEE deals; providing financial and strategic support to management teams in the unlisted sector; financing infrastructure that will uplift economies and improve the lives of millions of people – all of this is about thinking big.If you are invested in making a difference on a serious scale, RMB is where you should build your career and explore new ways to contribute to a better world.