Business Analyst

Firstrand Bank India; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial institution in South Africa is seeking an experienced Business Analyst to evaluate and improve business processes, ensuring alignment with organizational objectives. The ideal candidate will have 3-5 years of experience in a similar role and an IT degree. Strong analytical skills and a collaborative approach are essential. The position emphasizes compliance, process optimization, and delivering exceptional service to customers.

Qualifications

• 3-5 years within a Business Analyst role.
• Proven experience in developing business specifications and process improvements.

Responsibilities

• Review, evaluate and analyze user needs to document system requirements.
• Facilitate and coordinate the end-to-end implementation of projects.
• Build and maintain collaborative relationships within business processes.

Skills

Business Process Improvement

Analytical Skills

Collaboration

Legislative Compliance

Education

IT Degree in Business Analysis or Information Systems

Job description

Job DescriptionTo review, evaluate and analyse user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectivesPrevent wastage and identify process improvements to contain and reduce costsAssess, analyse and optimise end-to end business processes to improve business efficiencies, customer / employee experience and remove inefficient processes to meet new requirements.Facilitate and coordinate the end-to-end implementation of prioritised and approved projects.Analyse business processes and workflows to identify improvement or automation opportunities and facilitate implementation.Develop, encourage and nurture collaborative relationships within business and / or across the FRG.Assess own performance through seeking timely and clear feedback and request training where appropriate.Develop new insights into situations and apply innovative solutions to make organisational improvements.Ensure compliance to legislative and audit requirements and adherence to relevant processespile reports that track progress and guide business to make informed decisionspile reports that track progress and guide business to make informed decisions relating to building technical equipment.Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.Experience Required3-5 Years within a Business Analyst roleIT Degree (Business Analysis or Information Systems , Bachelor of Technology )Job DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

• / All appointments will be made in line with FirstRand Group's Employment Equity plan.

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