Job Summary
This role involves analysing, optimising, and modernising business processes across trade and financial operations to improve efficiency, accuracy, and governance. The incumbent will serve as a strategic link between operations, finance, IT, and management, ensuring business needs are translated into effective, sustainable solutions.
Responsibilities and Duties
- Analyse and map business processes to uncover inefficiencies, dependencies, and improvement opportunities
- Lead structured reviews to develop and implement optimisation strategies across trade and financial workflows
- Stay current with process and IT advancements to identify automation and modernisation opportunities
- Conduct stakeholder interviews, workshops, and presentations to gather and validate business requirements
- Perform detailed requirements analysis and translate findings into clear, actionable documentation
- Produce traceable reports and insights that inform decision-making and governance
- Serve as a strategic liaison between users, stakeholders, and technical teams
- Communicate insights, plans, and progress clearly to cross-functional teams and senior management
- Facilitate meetings and presentations to align expectations and drive consensus
- Ensure proposed solutions meet business needs, compliance standards, and operational constraints
- Lead user acceptance testing (UAT) and feedback loops to validate solution effectiveness
- Update, implement, and maintain procedures to reflect new capabilities and governance models
- Provide coaching, training, and guidance to junior analysts and team members
- Allocate resources effectively while maintaining cost efficiency and operational sustainability
Qualifications and Skills
- Matric / Grade 12
- Degree or diploma in Business, Information Systems, or a related field
- Minimum 5 years’ experience in business analysis or a related role
- At least 2 years’ hands‑on experience in a trade‑focused analyst role, with direct exposure to point‑of‑sale (POS) environments (retail systems, transaction flows, and customer‑facing interfaces), Financial operations (reconciliation, payment systems, and financial reporting) and ERP Systems
- Proven collaboration with operations, finance, and IT teams to optimise POS and financial workflows
- Demonstrated ability to deliver measurable improvements in trade efficiency or financial accuracy
- Advanced analytical and conceptual thinking, with a keen eye for dependencies and process gaps
- Strong technical proficiency in business analysis tools and platforms
- Excellent documentation and reporting skills, including presentations and stakeholder briefings
- Experience with user acceptance testing and solution validation
- Ability to influence stakeholders and co‑create acceptable, traceable solutions
- Strong verbal and written communication across technical and non‑technical audiences
- Proven track record of leading and developing high‑performing teams
- Commitment to follow‑through, accountability, and continuous improvement
- Excellent planning, organisational, and time management skills
- Comfortable in fast‑paced, cross‑functional environments
- Skilled at multitasking, prioritising initiatives, and managing competing resources
- Proactive problem‑solver with attention to detail and strategic foresight
Take the next step in your career with TWK Agri, a trusted leader in agriculture and beyond.
*The company can expire job adverts at any time at their own discretion.
**TWK Agri supports the principles of Employment Equity and reserves the right to prioritise candidates in line with our Employment Equity targets.