Business Analyst

Pronel Personnel; Durban; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A recruitment firm in Durban is seeking a skilled Business Analyst to drive business process optimization and digital transformation efforts. The ideal candidate will have 5–10 years of experience, strong technical skills in PHP and SQL, and excellent communication abilities. Join a dynamic team and work on impactful projects with national travel opportunities.

Qualifications

• 5–10 years in a Business Analyst role, preferably in BPO or digital transformation projects.
• Strong understanding of SDLC, Agile, and Waterfall methodologies.

Responsibilities

• Collaborate with stakeholders to gather, document, and validate business requirements.
• Analyze and map business processes to identify gaps and areas for improvement.
• Lead the delivery of business and system projects across departments.
• Conduct post-implementation reviews and ensure continuous improvement.

Skills

Business process optimization

Digital transformation

Excellent communication

Stakeholder engagement

Analytical skills

Problem-solving skills

Project management

Education

Degree in Business Analysis or IT

Matric

Tools

PHP

SQL

JavaScript

SAGE Evolution

SAP HANA/BW

Jira

GitHub

Visual Studio

Job description

About the Role

We are seeking a skilled and proactive Business Analyst to join our team and lead initiatives focused on business process optimization and digital transformation. You’ll act as the bridge between business needs and technical delivery, helping drive innovation, efficiency, and measurable results.

Key Responsibilities

• Collaborate with stakeholders to gather, document, and validate business requirements.

• Analyze and map business processes to identify gaps, risks, and areas for improvement.

• Lead the delivery of business and system projects across departments.

• Manage system issues, change requests, enhancements, and UAT testing.

• Prepare clear Business Requirement Specifications (BRS) and support documentation.

• Support workflow automation and manage enterprise tools such as SAGE Evolution and Laserfiche.

• Conduct post-implementation reviews and ensure continuous improvement.

• Provide training and support to end-users.

What You’ll Bring Experience & Education

• 5–10 years in a Business Analyst role, preferably in BPO or digital transformation projects.

• Matric essential; degree in Business Analysis, IT, or related field is a plus.

Technical Skills

• Proficiency in: PHP, SQL (MS SQL, T-SQL), JavaScript, JSON, XML, C#.

• Experience with: SAP HANA/BW, SAGE Evolution, Jira, GitHub, WordPress, Visual Studio.

• Familiar with SDLC, Agile, Waterfall methodologies, and Business Intelligence reporting.

Soft Skills

• Excellent communication and stakeholder engagement abilities.

• Strong analytical and problem-solving skills.

• Able to manage multiple projects under pressure.

• Passion for innovation and continuous improvement.

Why Join Us?

• Work on impactful projects that drive business transformation.

• Collaborate across departments in a fast-paced, dynamic environment.

• National travel opportunities to support project rollouts.

• Be part of a forward-thinking team committed to quality and growth.

Ready to Apply?

If you're a solution-driven professional with a passion for process improvement and technology, we’d love to hear from you.

Apply now by submitting your CV : [e-mail]