Business Analyst

redPanda Software; Cape Town; On-site; ZAR 350 000 - 500 000; Full time

Job summary

A software development company in Cape Town is seeking a Business Analyst to document business processes and functional requirements. Candidates should have at least 3 years of experience, a relevant degree, and skills in Jira, SQL, and Agile methodologies. This role ensures collaboration with development teams and facilitates client interactions to meet project goals.

Qualifications

• A minimum of 3 years' experience in a Business Analyst role.
• Retail related experience.
• Exposure to enterprise development.

Responsibilities

• Create user requirement document.
• Maintain documentation and ensure it remains up to date.
• Run workshops with clients.

Skills

Experience with Mockup tools

Jira

Confluence

Proficient in Microsoft Office

Experience with SQL

Wire Framing

Experience in using Agile - Safe methodologies

Time tracking management

Education

BA degree or qualification

Tools

Microsoft Office

Jira

Confluence

Job description

THE MAIN PURPOSE OF THE ROLE

The key function of a BA is to work with the stakeholders to analyze and document business processes for a system or piece of software to be developed. To determine functional requirements and high-level features, as well as elaborate on the details of the software project and requirements to set the direction of the project, and support its implementation.

Key Responsibilities

• Create user requirement document
• Document the client requirements
• Document in a clear manner
• Document a well-structured document according to the specification template
• Mockups and sample reports
• Maintain documentation and ensure it remains up to date
• Minimal rework required for artifacts produced

Customer Satisfaction (UAT Signoff)

• Delivers to customer expectation
• UAT percentage below 9% Failure rate
• Ensuring the finished product is what the client has asked for

Meeting Facilitation

• Running workshops with clients
• Spec handover sessions with the development team
• Demo sessions

Collaboration

• Collaborating with the development team and Development project managers
• Collaborating with the Product Owner
• Backlog grooming

Mandatory Skills/Abilities required for the job

• Experience with Mockup tools
• Jira, confluence (or similar)
• Proficient in Microsoft Office
• Experience with SQL
• Experience in User Stores
• Wire Framing
• Experience in using Agile - Safe methodologies
• Participating in Estimation stores and creating acceptance criteria
• Create and run demo sessions
• Time tracking management
• Experience with requirements documents and requirement solicitation

Minimum Requirements

• A minimum of 3 years' experience in a Business Analyst role
• BA degree or qualification
• Retail related experience
• Exposure to enterprise development