Business Analyst

redPanda Software UK; Cape Town; Hybrid; ZAR 380 000 - 500 000; Full time

Job summary

A leading software development firm is seeking an experienced Business Analyst to work in a hybrid environment in Cape Town. The role involves collaborating with stakeholders to analyze and document business processes essential for software development. Candidates should have a BA degree, at least 3 years of experience, and proficiency in tools like Jira and SQL. This position offers a great opportunity to contribute to projects while ensuring high customer satisfaction through effective requirements documentation and collaboration with development teams.

Qualifications

• Minimum of 3 years of experience in a Business Analyst role.
• Retail related experience is advantageous.
• Exposure to enterprise development and data analysis.

Responsibilities

• Analyze and document business processes for software development.
• Create user requirement documents and maintain documentation.
• Collaborate with clients and the development team throughout the project.

Skills

Experience with Mock-up tools

Jira

Microsoft Office

Experience with SQL

Experience in User Stories

Data analysis and reporting

Wire Framing

Agile – Safe methodologies

Demonstration skills

Time tracking management

Education

BA degree or qualification

Tools

Confluence

Job description

Location

Cape Town (Hybrid)

Key Roles and Responsibilities

The main purpose of the role The key function of a BA is to work with the stakeholders to analyze and document business processes for a system or piece of software to be developed. To determine and document functional requirements and high-level features, as well as elaborate on the details of the software project and requirements to set the direction of the project and support its implementation.

Key Responsibilities

Creating user requirement document

• Document client requirements
• Document in a clear, precise manner
• Document a well-structured document according to the specification template
• Create mock-ups and sample reports
• Maintain documentation and ensure it remains up to date
• Minimal rework required for artifacts produced

Customer Satisfaction (UAT Signoff)

• Delivers to customer expectation
• UAT percentage below 9% Failure rate
• Ensuring the finished product is what the client has asked for

Meeting Facilitation

• Running workshops with clients
• Spec handover sessions with the development team
• Demo sessions

Collaboration

• Collaborating with the development team and Development project managers
• Collaborating with the Product Owner
• Backlog grooming

Core Skills/Competencies

Mandatory Skills/Abilities Required For The Job

• Experience with Mock-up tools
• Jira, confluence (or similar)
• Proficient in Microsoft Office
• Experience with SQL
• Experience in User Stores
• Exposure to Data analysis and reporting
• Wire Framing
• Experience in using Agile – Safe methodologies
• Participating in Estimation stores and creating acceptance criteria
• Create and run demo sessions
• Time tracking management
• Experience with requirements documents and requirement solicitation

Minimum Requirements

• A minimum of 3 years’ experience in a Business Analyst role
• BA degree or qualification
• Retail related experience
• Exposure to enterprise development
• Exposure to data analysis and reporting

Recruitment Process

• Competency based interview to assess above requirements
• Applicable assessment
• Background checks