Business Analyst

redPanda Software UK; Cape Town; Hybrid; ZAR 500 000 - 700 000; Full time

Job summary

A leading software company is seeking an experienced Business Analyst in Cape Town. The role involves collaborating with stakeholders to analyze and document business processes. Candidates should have at least 3 years of experience in a Business Analyst role, a BA degree, and retail experience. This position offers a hybrid work environment and opportunities to lead workshops and manage project requirements.

Qualifications

• A minimum of 3 years’ experience in a Business Analyst role.
• Retail related experience.
• Exposure to enterprise development.

Responsibilities

• Work with stakeholders to analyze and document business processes.
• Create and maintain user requirement documents.
• Facilitate workshops and demo sessions.

Skills

Experience with Mockup tools

Jira, Confluence (or similar)

Proficient in Microsoft Office

Experience with SQL

Experience in User Stories

Wire Framing

Experience in using Agile – Safe methodologies

Participating in Estimation Stories and creating acceptance criteria

Create and run demo sessions

Time tracking management

Experience with requirements documents and requirement solicitation

Education

BA degree or qualification

Job description

Location

Cape Town (Hybrid)

Key Roles and Responsibilities

The key function of a BA is to work with the stakeholders to analyze and document business processes for a system or piece of software to be developed. To determine functional requirements and high-level features, as well as elaborate on the details of the software project and requirements to set the direction of the project and support its implementation.

Key Responsibilities

• Creating user requirement document
• Document the client requirements
• Document in a clear manner
• Document a well-structured document according to the specification template
• Mockups and sample reports
• Maintain documentation and ensure it remains up to date
• Minimal rework required for artifacts produced

Customer Satisfaction (UAT Signoff)

• Delivers to customer expectation
• UAT percentage below 9% Failure rate
• Ensuring the finished product is what the client has asked for

Meeting Facilitation

• Running workshops with clients
• Spec handover sessions with the development team
• Demo sessions

Collaboration

• Collaborating with the development team and Development project managers
• Collaborating with the Product Owner
• Backlog grooming

Core Skills/Competencies

Mandatory Skills / Abilities Required For The Job

• Experience with Mockup tools
• Jira, confluence (or similar)
• Proficient in Microsoft Office
• Experience with SQL
• Experience in User Stores
• Wire Framing
• Experience in using Agile – Safe methodologies
• Participating in Estimation stores and creating acceptance criteria
• Create and run demo sessions
• Time tracking management
• Experience with requirements documents and requirement solicitation

Minimum Requirements

• A minimum of 3 years’ experience in a Business Analyst role
• BA degree or qualification
• Retail related experience
• Exposure to enterprise development

Recruitment Process

• Competency based interview to assess above requirements
• Applicable assessment
• Background checks