Overview
The Business Analyst will lead our analytical teams and drive strategic initiatives. They will be responsible for overseeing complex projects, aligning business needs with technology solutions, and mentoring a team of business analysts to ensure delivery excellence.
Key Responsibilities
- Lead, mentor, and develop a team of business analysts to ensure high-quality analysis and requirements delivery.
- Collaborate with senior stakeholders across business units to understand strategic objectives and translate them into actionable requirements.
- Drive process improvement initiatives through detailed analysis, data-driven insights, and industry best practices.
- Develop and maintain comprehensive business documentation, including business cases, process maps, and requirements specifications.
- Facilitate communication between business units, technology teams, and external vendors to ensure alignment.
- Manage multiple projects simultaneously, ensuring timelines, budgets, and quality standards are met.
- Establish and enforce business analysis standards, methodologies, and best practices.
- Provide leadership in change management and ensure user adoption of new solutions.
- Analyse impact, risks, and dependencies associated with proposed changes.
- Support the evaluation and selection of technology solutions to meet business needs.
- Monitor performance metrics and implement continuous improvement processes.
- Stay current with industry trends, tools, and best practices in business analysis and digital transformation.
Key Job Functions
- Ensure application designs meet compliance, security, and performance requirements.
- Participate in architecture governance and solution review forums
- Partner with cross-functional teams, including operations, sales, IT, and finance, to gather business requirements and translate them into technical solutions.
- Work closely with business analysts, developers, and delivery teams.
- Engage with vendors and partners to evaluate and integrate new application capabilities.
Requirements
- Matric – Grade
- Bachelor2
02A3 in Business Administration, Information Systems or a related field. Relevant certifications (e.g., CBAP, PMI-PBA, PMP).
- years of experience in business analysis or related fields.
- Minimum of 5 years in a leadership or managerial role overseeing business analysis teams.
- Proven track record of successfully delivering large-scale, complex projects.
- Proficiency in business analysis tools, project management software, and process modelling
- Strategic thinking and problem-solving
- Leadership and team development
- Excellent communication and stakeholder management
- Analytical mindset with attention to detail
- Adaptability and change management skills
- Strong organisational and multitasking abilities
- Conflict resolution skills to navigate challenging situations calmly.