Building Supervisor

Surgo PTY Ltd; Cape Town; On-site; ZAR 144 000 - 180 000; Full time

Job summary

A property management company based in Cape Town is seeking a proactive Building Supervisor to manage daily operations, tenant relations, and maintenance activities. The ideal candidate will ensure the property is clean and compliant while fostering a positive tenant environment. Requirements include at least 2 years of experience in building management and the capability to respond to after-hours emergencies. This role offers a competitive salary of R144 000 to R180 000 per annum.

Qualifications

• At least 2 years in building or facilities management with maintenance experience.
• Must be available for after-hours emergencies or incidents.

Responsibilities

• Manage daily building operations and ensure compliance.
• Supervise cleaning, maintenance, and security teams.
• Recruit, train, and appraise on-site staff.
• Coordinate maintenance with the Maintenance Manager.
• Prepare reports and maintain documentation.
• Address tenant issues proactively.

Skills

Communication & Conflict Management

Customer Service & Tenant Relations

Leadership & Team Management

Maintenance Planning & Safety Knowledge

Problem Solving & Analytical Thinking

Strong Attention to Detail and Emotional Control

Education

Grade 12 / Matric

Job description

Building Supervisor Brackenfell, Cape Town

CTC:R144 000 R180 000 per annum
Start date:1 November 2025
Reports to:Chief Operating Officer (COO) and Client Portfolio Manager

Role Purpose

Were seeking ahands-on, detail-oriented Building Supervisorto manage daily building operations, rental collections, tenant relations, and maintenance activities.
Youll ensure the property remains clean, secure, and compliant while fostering a positive tenant environment and maintaining excellent service provider performance.

Key Responsibilities

1️ Client Services Management

• Facilitate unit viewings, assist with leasing, and reduce vacancies.
• Distribute rental statements and enforce credit control procedures.
• Manage tenant intake and exit processes, including snag lists and rule briefings.

2️ Service Provider Oversight

• Supervise cleaning, maintenance, garden, and security teams.
• Conduct performance reviews and ensure service standards are met.

3️ HR & Team Leadership

• Recruit, train, and appraise on-site staff.
• Drive performance and maintain high morale.

4️ Maintenance & Security

• Coordinate repairs and maintenance with the Maintenance Manager.
• Oversee cleanliness, security, and incident reporting.

5️ Administration & Reporting

• Prepare weekly/monthly reports and liaise with head office.
• Maintain accurate documentation and records.

6️ Social Climate Management

• Foster a respectful, supportive tenant environment.
• Address behavioural or community issues proactively.

Minimum Requirements

• Education:Grade 12 / Matric.
• Experience:At least 2 years in building or facilities management (maintenance experience required).
• Availability:Must be available for after-hours emergencies or incidents.

Core Competencies

• Communication & Conflict Management
• Customer Service & Tenant Relations
• Leadership & Team Management
• Maintenance Planning & Safety Knowledge
• Problem Solving & Analytical Thinking
• Strong Attention to Detail and Emotional Control

Key Stakeholders

Internal:Client Portfolio Manager, Maintenance Manager, Leasing Team, Building Supervisors
External:Tenants, Service Providers, Contractors, Landlords

Working Conditions

• Based on-site inBrackenfell, Cape Town
• Regular building inspections
• Interaction with tenants, contractors, and service providers

Disclaimer

• Only shortlisted candidates will be contacted.
• Employment is subject to background, reference, and verification checks.
• The company reserves the right to amend or withdraw this advert without notice.
• By applying, you consent to the processing of your personal information in line with POPIA.