Building Manager

Ihs Property; Cape Town; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A residential property management company in Cape Town is seeking a Building Manager responsible for maintenance, tenant relations, and site management. Applicants should have experience in property management and possess strong communication and organizational skills. The role demands handling repairs, ensuring compliance with house rules, and maintaining the property standards. Closing date for applications is 10 October.

Qualifications

• Experience in property management or similar roles.
• Strong leadership and organizational skills required.
• Ability to handle tenant relations and inspections.

Responsibilities

• Assess and handle all maintenance issues reported by tenants.
• Complete inspections and documentation for tenant moves.
• Ensure compliance with house rules and regulations.

Skills

Communication skills

Team management

Problem-solving

Documentation skills

Job description

Job Vacancy – Building Manager – Sapphire Mews (Cape Town)

Job Responsibilities & Maintenance

• Building Manager to assess all maintenance : ? Reported by tenants? General maintenance found on inspection.
• Report to Maintenance Department
• Follow up on the issuing of the Job Cards
• Follow up on when repairs will be done
  Type of Repairs
  Example Response time
  EMERGENCY: Unsafe and dangerous situations : Unsafe electrical wiring, serious water leaks causing damage to the structures, faulty lifts, burst geyser causing damage 12 Hours
  URGENT: Utility Supply : Electricity and water outages, that are IHS responsibilities. 24

Hours & Response Times

Municipality to be contacted if the problems are their responsibility, e.g. Blocked main sewer. Based on MOE's response time.

IMPORTANT: Block drains, faulty lights, faulty geysers, roof leaks (especially during the rainy season) 48 Hours

MINOR PROBLEMS: Doors, plumbing, minor electrical within 7 working days.

(PROPERTY Manager's discretion as per budgetary constraints)

Absconded and Vacant Units

Reinstatement of units: Building Manager 10 days. Property Manager 15 days.

Leasing – Tenant Moving In

Document to be checked:

• Complete Entry Inspection with tenant and have it signed off and forward to Leasing.

Tenant Vacating

• Complete Exit Inspection with Tenant, it must be signed and forwarded to Refunds, CC.

Maintenance, Leasing and Property Manager.

Exit movement permission slip; Keys to be collected from the tenant, the inspection is to be submitted within 24 hours of completion. Reports: Complete Weekly site reports – these are to be on file for inspection by the Property Manager; Vacancies and Status of the unit (Ready for Occupation / Not Ready for Occupation due to (Reason), Absconded units and the furniture in the units.

Staff registers and disciplinary action to be on file and reported monthly to HR (To be advised normally the closest Friday to the 18th).

Units not ready for occupation, until the 10th monthly.

Please escalated to the Property Manager these units are to be ready by the 20th; Property Manager to prioritize units with leasing. Back-to-back occupation must be escalated to the Property Manager.

House Rules: Building Manager to be provided with the House Rules for his property which Leasing has attached to the lease agreement. Building will abide by the house rules.

Credit Control: Communication to tenants (Statements / Notices, etc.). Building Manager to ensure that these documents are delivered to the tenants and ensure to return all documents that is required.

Special Action: Building Manager to execute instructions sent by Credit Control, should there be a problem, Property Manager to be informed.

Eviction: Building Managers to ensure that they communicate the correct information to Revenue / Legal regarding the units. Building Manager to inform the Property Manager / Revenue / Legal when the Sheriff has confirmed when evictions will take place.

General Site Duties: Security – Building Manager must ensure that the Security is on duty and appropriately dressed.

Gardening – Ensure that the garden is at the required standard condition, to implement a gardening schedule.

Cleaning – Ensure that the property is cleaned to the required standard, implement and manage a cleaning schedule.

Maintenance – Building Manager is responsible for the assessment, logging of all internal and external maintenance requests.

Unit Management

• Overcrowding
• Illegal Occupation / Sub Letting
• If tenant has absconded
• Cleanliness
• Check that the tenants obey to House Rules of the project.
• Meter Reading: Ensure the meters are read by the contracted supplier, the building manager will take photos of the main water meter and send these to the Property Manager.
• Queries & Duties: The Building Manager will ensure there is a tenant complaint book available (Recommended at Security Office) for tenants to log concerns. These are to be checked daily and signed off; issues are to be reported to the Property Manager.
• Payments: The building manager may only accept payments via the approved methods (i.e. Pocket Pos system) – no cash is to be accepted under any circumstances.

The above responsibilities are not the entire responsibilities of the Building Manager, but just a guideline on what is required on this type of job. All other responsibilities / jobs on the properties requested by the Supervisor / Manager should also be done / completed by the Building Manager. All applicants to be resident of the Western Cape (Cape Town).

Applications closing date : 10 October

Email applications : ;