BSS Solutions Engineer

Huawei Africa Ltd; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading telecommunications company in Johannesburg seeks a professional to manage client requirements and produce functional specifications. Applicants should have a Bachelor's degree in IT with 3+ years in the telecommunications sector and experience with AMDOCS BSS and TIBCO integration platforms. Strong interpersonal skills are essential for effective client communication and relationship building.

Qualifications

• 3+ years experience in the telecommunications industry required.
• 2+ years experience with AMDOCS CRM & Billing and their data models.
• 2+ years experience with integration platforms like TIBCO.

Responsibilities

• Gather client requirements and produce Functional Requirements Specifications.
• Understand system interfaces and create the Interface Specification Document.
• End-to-end Solution Architectural Design according to customer requirements.

Skills

Interpersonal skills

Customer communication

Planning

Team-oriented

Education

Bachelors Degree in IT, Computer Sciences or Related

Tools

AMDOCS Business Support Systems

TIBCO ESB Systems

Job description

Main Responsibilities :

Gather client requirements and produce Functional Requirements Specifications (FRD) with client sign-off.

Understand client System Interfaces (Integration) produce the Interface Specification Document (ISD) with their sign-off.

Understand Client Data Models (Structure & Flow) and compile corresponding documents.

End-to-end Solution Architectural Design according to customer requirements.

Manage customer requests (Change, replace), provide advice and guidance.

Requirements :

A Bachelors Degree in IT, Computer Sciences or Related.

3+ Years Experience in Telecommunications Industry.

2+ Years Experience with AMDOCS Business Support Systems ( CRM & Billing ) and their Data Models.

2+ Years Experience with Integration Platforms ( TIBCO ESB Systems , e.g.; BusinessWorks)

Strong planner with excellent interpersonal, customer-handling, and communication skills, able to build effective relationships, work well in diverse environments, and contribute as a hardworking, team-oriented, customer-centric professional.