Broker Support Consultant - KZN

Discovery Limited; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading health and wellness company in Durban is seeking a Marketing Associate to increase sales through building relationships and providing superior client service. The role entails supporting advisers with uploads, conducting trainings, and managing data processes. Candidates should have Matric, CRM experience, and a good understanding of the medical scheme industry. Strong skills in MS Office and relationship management are essential.

Benefits

Equal Opportunities employer

Diversity in the workplace

Qualifications

• Experience working with Broker Consultants.
• Sound medical scheme knowledge.
• Previous CRM experience.

Responsibilities

• Increase sales through building relationships and superior client service.
• Support advisers with Flexicare and Healthy Company uploads.
• Conduct member, employer, and adviser training throughout the year.

Skills

Relationship building

Client service

Technical knowledge

Data management

Education

Matric

NQF 5/120 Credits

RE5

Tools

MS Office

CRM systems

Job description

Discovery

Corporate Health and Distribution

Marketing Associate

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose

Increase the sales of the product range through building relationships, superior client service and technical knowledge.

Areas of Responsibility

• Partner with Business Consultant to grow new business portfolio
• Support advisers with Flexicare and Healthy Company uploads - managing data and upload process end to end
• Empower and educate advisers on the new business process, online application, underwriting process
• New business implementation : Planning and execution in partnership with BC
• Support on on-site implementations and activations
• Conduct member, employer and adviser training throughout the year
• Relationship building at various levels within the intermediary business, including administration, lower and senior management
• Pipeline reporting and proactive pipeline management

Competencies

• Values Driven
• Optimistic
• Learns on the Fly
• Resilient
• Instils Trust
• People Savvy
• Drives Results
• Problem Solver

Education & Experience

• Matric
• Experience with working with Broker Consultants.
• Knowledge of MS Office (Excel, Word, Power Point)
• NQF 5/120 Credits
• RE5
• Sound medical scheme knowledge
• Previous CRM experience

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.