Broker Sales Pro - Flexible Hours, Growth & Impact

Sanlam Limited; Gauteng; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading financial services company in South Africa, is seeking a Broker Client Services specialist. The role involves managing client inquiries, underwriting policies, and achieving sales targets. Candidates should have at least 3 years of experience in inbound call centres and short-term insurance. A strong focus on customer service and effective communication is essential. The ideal candidate will also work well under pressure and be detail oriented, with flexible working hours.

Qualifications

• Minimum 3 years inbound call centre and broker experience.
• Minimum 3 years short-term insurance experience in the industry.
• Self-disciplined, self-motivated, and solution-oriented.
• Attention to detail and able to work flexible hours.

Responsibilities

• Attend to incoming queries via phone or email from brokers and clients.
• Underwrite policies upon request from clients or brokers.
• Build rapport with brokers for new policy sales and quotes.
• Follow up on leads, qualify prospects, and close deals.

Skills

Strong communication skills

Active listening

Customer service orientation

Problem-solving skills

Job description

A leading financial services company in South Africa, is seeking a Broker Client Services specialist. The role involves managing client inquiries, underwriting policies, and achieving sales targets. Candidates should have at least 3 years of experience in inbound call centres and short-term insurance. A strong focus on customer service and effective communication is essential. The ideal candidate will also work well under pressure and be detail oriented, with flexible working hours.