Brand Ambassador - V&A Waterfront

CaRRoL BoYeS; Cape Town; On-site; ZAR 167,400 - 223,200; Full time

Job summary

A leading South African brand is looking for a Brand Ambassador in Cape Town. In this role, you’ll engage customers and showcase beautifully designed functional art while driving sales in a vibrant retail environment. The ideal candidate will have at least 2 years of luxury retail experience and a passion for design. Responsibilities include meeting sales targets and ensuring an exceptional customer experience.

Qualifications

• Minimum of 2 years of experience in luxury retail.
• Ability to work effectively in a dynamic retail environment.

Responsibilities

• Meet daily, weekly, and monthly sales targets.
• Ensure visual merchandising is attractive and stock levels are maintained.
• Process sales transactions accurately and efficiently.

Skills

Strong communication skills

Interpersonal skills

Sales skills

Passion for art and design

Education

Matric / Grade 12 or Equivalent

Job description

About the Company

Carrol Boyes is an iconic South African brand, merging art and homeware to create functional art. As a leading homeware brand, we bring luxury into every room of the home, creating memorable moments in the everyday lives of people both nationally and internationally.

About the Role

As a Brand Ambassador at Carrol Boyes, you’ll be the face of our brand — engaging with customers, showcasing our beautifully designed functional art, and driving sales in a vibrant retail setting. With your luxury retail experience, passion for design, and exceptional sales skills, you'll help build memorable customer experiences and maintain our brand’s high standards.

Responsibilities

• Meet daily, weekly, and monthly sales targets
• Ensure visual merchandising is attractive, on-brand, and stock levels are maintained.
• Replenish shelves regularly and ensure product displays are neat and enticing.
• Provide a pleasant and professional customer experience that reflects the Carrol Boyes brand.
• Process sales transactions accurately and efficiently, following proper procedures.
• Reconcile daily till sales and complete banking activities with accuracy and integrity.
• Maintain product knowledge to confidently assist and educate customers.
• Support promotional campaigns and in-store events.
• Perform any additional duties as assigned by the store manager.

Qualifications & Experience

• Qualifications: Matric / Grade 12 or Equivalent
• Minimum of 2 years of experience in luxury retail.
• Strong communication and interpersonal skills.
• Ability to work effectively in a dynamic retail environment.
• A passion for art and design.