Brand Ambassador - Hemmingway, East London

CaRRoL BoYeS; East London; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading homeware brand in East London is seeking a Brand Ambassador to engage with customers and drive sales. This role requires at least 2 years of luxury retail experience and a passion for design. You will be responsible for maintaining brand standards, processing sales, and creating memorable customer experiences in a vibrant retail environment.

Qualifications

• Minimum of 2 years of experience in luxury retail.
• Ability to work effectively in a dynamic retail environment.
• A passion for art and design.

Responsibilities

• Meet daily, weekly, and monthly sales targets.
• Ensure visual merchandising is attractive and on-brand.
• Provide a pleasant and professional customer experience.
• Process sales transactions accurately and efficiently.

Skills

Communication skills

Interpersonal skills

Sales skills

Dynamic work approach

Education

Matric / Grade 12 or Equivalent

Job description

About the Company

Carrol Boyes is an iconic South African brand, merging art and homeware to create functional art. As a leading homeware brand, we bring luxury into every room of the home, creating memorable moments in the everyday lives of people both nationally and internationally.

About the Role

As a Brand Ambassador at Carrol Boyes, you’ll be the face of our brand — engaging with customers, showcasing our beautifully designed functional art, and driving sales in a vibrant retail setting. With your luxury retail experience, passion for design, and exceptional sales skills, you'll help build memorable customer experiences and maintain our brand’s high standards.

Responsibilities

• Meet daily, weekly, and monthly sales targets
• Ensure visual merchandising is attractive, on‑brand, and stock levels are maintained.
• Replenish shelves regularly and ensure product displays are neat and enticing.
• Provide a pleasant and professional customer experience that reflects the Carrol Boyes brand.
• Process sales transactions accurately and efficiently, following proper procedures.
• Reconcile daily till sales and complete banking activities with accuracy and integrity.
• Maintain product knowledge to confidently assist and educate customers.
• Support promotional campaigns and in‑store events.
• Perform any additional duties as assigned by the store manager.

Qualifications & Experience

• Qualifications: Matric / Grade 12 or Equivalent
• Minimum of 2 years of experience in luxury retail.
• Strong communication and interpersonal skills.
• Ability to work effectively in a dynamic retail environment.
• A passion for art and design.