Branch Support Technician - Troubleshooter & Growth Ready

Arch Retail Solutions; Midrand; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A tech support company in Midrand is seeking a dedicated individual with at least 3 years of experience in technical support to provide assistance with computer-related issues. The role requires troubleshooting skills and a customer-focused approach. A+ and N+ certifications are minimum requirements, providing an excellent opportunity for growth within the company. Candidates should be prepared to work flexible hours, including overtime and weekends.

Qualifications

• At least 3 years of experience in a similar role.
• A+ and N+ certification is a minimum requirement.
• Relevant experience will also be considered.

Responsibilities

• Provide second line specialist support to computer users.
• Resolve technical problems and maintain customer networks.
• Work overtime, weekends, and standby when needed.

Skills

Troubleshooting

Customer service

Problem solving

Job description

A tech support company in Midrand is seeking a dedicated individual with at least 3 years of experience in technical support to provide assistance with computer-related issues. The role requires troubleshooting skills and a customer-focused approach. A+ and N+ certifications are minimum requirements, providing an excellent opportunity for growth within the company. Candidates should be prepared to work flexible hours, including overtime and weekends.