Branch Receptionist / Admin

Sa Home Loans; Cape Town; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A financial services company is looking for a receptionist in Cape Town. Responsibilities include managing the reception area, assisting customers, handling calls, and ensuring communication. The ideal candidate should have a matric certificate and 2 years experience in reception and administration. This is a permanent, in-person position.

Qualifications

• High School (matric) is required.
• 2 years of receptionist experience preferred.
• 2 years of administration experience preferred.

Responsibilities

• Manage the reception area and assist walk-in customers.
• Handle all incoming business calls to the branch.
• Post communications to clients and manage email communication.
• Observe office hours and maintain reception area neatness.
• Perform Lightstone and Transunion searches.
• Complete daily attendance registers for leave and sick leave.

Job description

Key ResponsibiltiesFrontline and face of the branch.Responsible for meet and greet of clients.Responsible for managing all incoming business calls to the branch.Key OutcomesReceptionist Function

• Manage the Reception area
• Assist walk in customers
• Posting of communication to clients
• Updating SAHL Halo system with correct client details
• Managing email communication (24 hour turnaround)
• Responsible for all incoming and outgoing branch courier service
• Observe office hours, contribute positively to the morale of the admin team, take pro‑active steps to ensure the neatness and appeal of the reception area
• Perform Lightstone and Transunion searches
• Contribute to positive branch morale
• Observe agreed office hours.Adhoc Administrator Function
• Adhoc administration functions as and when required by the Regional Manager and Admin Team.

E.g. checking that documents are on Datastor as submitted.

• Ensuring daily attendance registers are complete for leave and sick leave.
• Assist with drawing of ITC's, assist with capturing of new matters on Halo, general filing
• Assist with Marketing material and storeroom

Job Type : Permanent Education : High School (matric) (Required) Experience : Reception : 2 years (Preferred) Administration : 2 years (Preferred) Location : Kenilworth, Western Cape (Preferred) Work Location : In person