Branch Manager, Operations, Solutions

Dsv; Gauteng; On-site; ZAR 450 000 - 600 000; Full time

Job summary

A global logistics leader is seeking an experienced candidate to manage outsourced services and ensure efficiency within the Gauteng region. This role requires strong leadership and people management skills along with expertise in warehouse management systems. The ideal candidate will have a background in logistics and possess excellent communication and problem-solving skills. The organization values inclusivity and aims to cultivate a diverse and dynamic work environment.

Qualifications

• Minimum 2 years experience in people management and leadership.
• Proven experience in Warehouse Management Systems.
• Geographic knowledge of Freestate, Northwest, and Gauteng Province.

Responsibilities

• Manage outsourced services for efficiency and contract adherence.
• Monitor departmental performance against daily KPIs.
• Ensure compliance with OHS regulations.

Skills

QMS skills

People management

Financial acumen

Problem-solving

Warehouse management

Communication

Conflict management

Education

Warehouse and Logistics Diploma

Environmental Management Certificate

Excel Data Management Certificate

Tools

Cargo Write

Red Prairy

Excel

Power BI

Job description

Time Type : Full Time

Tertiary Qualifications :

Matric.

Warehouse and Logistics Diploma or Project Management Diploma or Supply Chain Management Diploma or enrolled in any of them

Additional Computer Skills :

Cargo Write, Red Prairy (Key User)

Any online ordering application

Excel Data Management Certificate

Excel Advanced

Data Cleaning and Analysis

Dashboard Reporting (Excel or Power BI)

Project management Experience

Environmental Management Certificate / diploma / degree

Job-Related Requirements :

• QMS, SHE and Continuous Improvement Processes and Risk Management skills and experience;
• Extensive stock control, process adherence and warehousing skills & experience;

People management skills including leadership, performance management, people motivation and people development (minimum 2 years experience)

Communication & conflict management skills to successfully deal with all levels, age groups and cultures of people – both internal and external.

Commercial & financial : Financial acumen and experience in adherence to budget, contract management and service level agreements more than 2 years

Safety & Global Manufacturing Standard

Problem solving skills identify potential problems and put the necessary in place to resolve the problem.

Important to be pro-active not re-active

Proven Experience in Warehouse Management Systems

Geographic Knowledge of Freestate, Northwest and Gauteng Province

Distribution / Courier Knowledge

Ability to work extended hours when required

Own vehicle and driver's license

Be prepared to travel and moved around between Provinces

Advanced planning abilities

High work rate and attention to detail

Well-developed communication skills

Must demonstrate initiative

Must be conscientious about meeting deadlines.

Must be able to meet customer expectations and ensure compliance with Policies; Regulations; Work Instructions and Work Demand

Added Advantages for This Role :

• Good Team player
• Good communication skills (written and verbal)
• Must be able to lead a team
• Must be able to work in a diverse environment
• Must have good time management skills
• High level of emotional intelligence
• Excellent knowledge of Packaging Methodologies
• Be able to lead teams remotely

Main Purpose of the Role :

To effectively measure and manage the outsourced services to ensure efficiency and contract adherence in terms of client relations, operational performance, commercial and financial performance, people management and development, quality management and continual improvement initiatives.

Environment and Facility compliance / risk mitigation.

Manage Staff (Direct reports) in line with BCEA and LRA

Setting Staff Performance Goals

Executing Staff performance review's

Client and business report are communicated on time

Identify & report discrepancies / irregular standards on daily basis and root cause analysis completed per deviation

Daily monitoring of departmental performance by achieving all daily KPIs

Creation and maintenance of repeatable & reliable processes activities according to quality policy

Ensuring collaborative staff engagement at all levels

Organizing, Planning and executing of daily work deliverables according to set agreements with clear communication

Ensuring all OH&SA regulations are complied with within area of responsibility

Improve productivity & efficiency on monthly basis

Current & Future State planning of Staff development and succession planning for direct reports

Management of QMS according to company policies and procedures

Duties & Responsibilities :

Staff Meeting / Time and Attendance / Toolbox Talks / Training

Daily SOH check

KPI Measuring

Pick / Pack and Outbound checks to balance

Hiring of vehicles and armed escorts from Distribution plan

Distribution of vehicles on weekly basis

Daily reporting and communication with client on progress (Pick, pack, dispatch, delivery and collection)

Packaging material management / ordering

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth.

Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to , colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals.

We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA.

We don't just work – we aim to shape the future of logistics.

This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action.

We value inclusivity, embrace different cultures and respect the dignity and rights of every individual.

If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here.

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