Branch Manager

Pepkor Lifestyle; Maluti-a-Phofung Local Municipality; On-site; ZAR 250 000 - 450 000; Full time

Job summary

A retail company in South Africa is seeking an experienced Branch Manager to oversee operations, drive sales, and ensure customer satisfaction. This full-time position requires management experience and a passion for retail. Join us to help foster a positive work environment and implement effective strategies for success.

Qualifications

• Grade 12 is required.
• Management experience of 3-5 years is necessary.
• Retail Management / Business Diploma is advantageous.

Responsibilities

• Manage store profitability through planning.
• Lead and control all resources for superior customer service.
• Oversee sales management and administration.

Skills

Business acumen

Driving execution

Excellent verbal and written communication skills

Interpersonal skills

Strong administrative skills

People management

Planning and organising

Customer centricity

Education

Grade 12

Management experience of 3-5 years

Retail Management / Business Diploma advantageous

Job description

Introduction

We are looking for an experienced Branch Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which includes staff management, ensuring customer satisfaction, and maintaining company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Description

Ensure store profitability through daily planning, leading, controlling, and organizing all resources, while maintaining superior customer service and a shopping environment that drives sales.

Key Duties

• Sales management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service department
• Effective teamwork and self‑management

Minimum Requirements

• Grade 12
• Management experience of 3-5 years
• Retail Management / Business Diploma advantageous

Competencies

• Business acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgement and decision making
• Customer centricity
• Integrity
• Can‑do attitude
• Drive and energy
• Resilience

If you are a motivated and experienced professional with a passion for customer service and sales, we encourage you to apply for the Branch Manager position. Join our team and help us drive success and growth in our branch location.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales & Business Development

Industries

Retail