Branch Manager

Staff Unlimited; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A national automotive service provider is seeking a Branch Manager for their Cape Town Branch. The ideal candidate will oversee daily operations, manage vehicle inventory, and implement customer service policies. Strong organizational and communication skills are essential, along with a valid driver's license. This role offers a competitive salary and additional benefits, including a Provident Fund Contribution and annual bonuses.

Benefits

Provident Fund Contribution

Annual bonuses

Qualifications

• Valid driver's license is mandatory.
• Ability to adapt to a fast-paced environment.
• Strong understanding of customer service.

Responsibilities

• Oversee daily operations of the branch.
• Manage vehicle inventory to meet demand.
• Implement company policies to enhance customer satisfaction.
• Coordinate maintenance of all vehicles.
• Handle budgeting and monitor expenses.

Skills

Organizational skills

Communication skills

Flexibility in working shifts

Knowledge of customer service principles

Education

Degree in business management or related field

Job description

Overview

Our national client is actively looking for a Branch Manager for their Cape Town Branch. The manager will oversee the fleet, ensure customer satisfaction, and supervise employees in the automotive sector. A strong understanding of business management, customer service, and the automotive industry is essential.

Responsibilities

• Oversee daily operations of the facility, including vehicle inventory management to ensure availability meets demand.
• Implement and enforce company policies and procedures to maintain high levels of customer service and satisfaction.
• Coordinate with maintenance staff to ensure all vehicles are in optimal condition, scheduling repairs and routine maintenance as necessary.
• Manage financial aspects of the branch, including budgeting, forecasting, and monitoring expenses to maximize profitability.

Qualifications

• Valid driver’s license (non‑negotiable).
• Ability to work shifts / flexibility as required for this position.
• Degree in business management or a related field (advantageous).
• Strong organizational and communication skills.
• Computer literate.
• Knowledge of customer service principles and practices.
• Ability to work in a fast‑paced environment.

Benefits

In addition to a competitive salary, we offer a Provident Fund Contribution and annual bonuses.