Branch Manager

City Logistics; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A logistics company in Cape Town is looking for an experienced Branch Manager to oversee operations and ensure high levels of service. The ideal candidate will have a degree in logistics, at least 5 years of management experience in the logistics sector, and strong leadership skills. This is a permanent role offering a competitive market-related salary. Apply now to be part of a dynamic team focused on operational excellence.

Qualifications

• Degree in logistics, supply chain management, or business administration preferred.
• Proven experience (5 years) as a Branch Manager in logistics or a similar role.
• Proficient in transportation management software and Microsoft Office Suite.

Responsibilities

• Ensure the branch meets performance targets and budgets.
• Maintain focus on operational efficiency and excellence.
• Oversee compliance with safety standards and documentation.

Skills

Leadership

Analytical skills

Excellent communication

Problem-solving

Education

Degree in logistics or related field

5 years experience in logistics

Tools

Transportation management software

Microsoft Office Suite

Job description

Job Details

Job category: Transport and Logistics Management. Location: Cape Town. Contract: Permanent. Remuneration: Market Related. EE position: No.

About Our Company

City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost‑effective solutions and the highest service levels. Our extensive network throughout Southern Africa has been developed over 30 years, offering an exclusive supply chain solution, specializing in client and fleet requirements. This typically consists of a dedicated pool of vehicles and staff customized to the client's operational needs, enabling the client to share the benefits of our procurement, maintenance and risk management capacity. We are passionate about what we do, passionate about Retail and service excellence. Let us be part of your solution.

Introduction

City Logistics is currently recruiting for an experienced and qualified Branch Manager to join their team in Cape Town.

Key Responsibilities

• Performance Management: Ensure the branch is performing against agreed targets and budgets, managing costs effectively to optimise operational efficiency.
• Operational Excellence: Maintain a daily focus on operations to drive excellence and efficiency, coordinating all activities within the site effectively.
• Documentation and Compliance: Oversee the accuracy and completeness of all paperwork, ensuring adherence to procedures for purchase orders, stock management, POD Management, etc.
• Reporting: Prompt completion of all relevant reports related to distribution activities, providing insights and recommendations for improvement.
• Asset Management: Act as custodian of all assets with the branch, ensuring effective communication and management of assets among branch employees.
• Customer Service: Ensure the highest levels of customer care and service, reflecting the company's commitment to excellence in all interactions.
• Safety and Compliance: Maintain branch operations, employees, and products in compliance with safety standards and occupational health and safety legislation.
• Policy Communication: Effectively communicate company policies and procedures to all branch employees.
• Logistics Oversight: Oversee all linehauls/cargo received and dispatched, as well as dispatching/receiving processes for all routes.
• Quality Assurance: Conduct random checks on daily deliveries to ensure accuracy, and ensure routine alcohol tests are conducted on drivers as per regulations.
• Disciplinary Procedures: Address disciplinary issues promptly and in accordance with company policies and relevant legislation.
• Maintenance: Ensure branch and fleet maintenance is carried out promptly and effectively, maintaining operational readiness at all times.
• KPI Management: Ensure key performance indicators (KPIs) are met, providing feedback and implementing strategies for improvement as necessary.
• P&L Management: Responsible for P&L management and providing feedback on financial performance.
• Housekeeping: Maintain general housekeeping standards to ensure a professional and aesthetic appearance of the branch.
• Staff Development: Ensure staff induction is conducted continuously, fostering a culture of learning and development within the branch.
• OnRoute System Adherence: Ensure adoption, conformance, and completeness of all deliveries using the OnRoute system or any other designated technology.

Minimum Requirements

• Degree in logistics, supply chain management, business administration, or a related field (preferred).
• Proven experience (5 years) as a Branch Manager in the logistics industry or similar role.
• Proficiency in transportation management software and Microsoft Office Suite.
• Valid driver's license.

Can Do

• Must have a can‑do attitude, believe in yourself, and live out our values always.
• Continuous Improvement: Must be dedicated to continuous improvement, be innovative and constantly learning to keep ahead.
• Superior knowledge of City Logistics service offerings.
• In‑depth knowledge of transportation regulations, compliance standards, and safety protocols.
• Strong leadership and management skills, with the ability to lead and motivate a team effectively.
• Excellent analytical and problem‑solving skills, with the ability to make data‑driven decisions.
• Exceptional communication and interpersonal skills.
• Available to be called out at any hour of the day or night to assist with situations.
• Able to build and maintain effective relationships with internal and external stakeholders.
• Respect and Care: Always show respect, care for, and treat everyone fairly, put people first.
• Integrity and Loyalty: Display loyalty, display integrity, do the right thing always!