Branch Delivery Leader - Sales & Service Growth

FNB South Africa; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A financial institution in Pretoria is seeking a Branch Delivery Sales and Service Team Leader to drive sales and deliver exceptional customer service. The role involves managing a team to achieve targets while ensuring compliance with governance standards. An ideal candidate holds a financial qualification and has experience in customer service and team management. Personal and professional growth opportunities are available.

Benefits

Opportunities for personal and professional growth

Challenging working environment

Dynamic team relationships

Qualifications

• Financial qualification required, preferably NQF5 or higher.
• Experience in managing a sales and service team.
• Ability to analyse customer feedback and improve service.

Responsibilities

• Manage and support the sales and service team to meet targets.
• Drive sales across product and campaign initiatives.
• Ensure compliance with relevant statutory and governance requirements.
• Provide regular reports on service delivery against targets.

Skills

Customer service excellence

Sales and target achievement

Team management

Compliance knowledge

Education

Completed financial related qualification (NQF5 or higher)

Job description

A financial institution in Pretoria is seeking a Branch Delivery Sales and Service Team Leader to drive sales and deliver exceptional customer service. The role involves managing a team to achieve targets while ensuring compliance with governance standards. An ideal candidate holds a financial qualification and has experience in customer service and team management. Personal and professional growth opportunities are available.