Branch Banking Advisor - Client Solutions & Growth

FNB South Africa; Soweto; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial institution in Soweto is looking for a client service associate to enhance customer relationships and deliver exceptional service. Successful candidates will be customer-centric, with strong communication and organizational skills, and will have at least 1-3 years of experience in client services. This role entails analyzing customer data to provide tailored solutions and achieving sales targets in a dynamic work environment. Opportunities for personal and professional growth are provided.

Benefits

Opportunities for personal and professional growth

Dynamic work environment

Impact in local market as a brand ambassador

Qualifications

• 1 - 3 years experience in Client Services Support and Delivery.
• Relevant NQF5 qualification preferred in Banking.

Responsibilities

• Build and maintain strong relationships with clients.
• Provide a positive customer experience.
• Analyze customer data and recommend solutions.

Skills

Customer Centric

Problem Solving

Persuasive Selling

Communication Skills

Interpersonal Skills

Results-Driven

Organisational Skills

Education

NQF5 qualification in Banking or related field

Job description

A leading financial institution in Soweto is looking for a client service associate to enhance customer relationships and deliver exceptional service. Successful candidates will be customer-centric, with strong communication and organizational skills, and will have at least 1-3 years of experience in client services. This role entails analyzing customer data to provide tailored solutions and achieving sales targets in a dynamic work environment. Opportunities for personal and professional growth are provided.