Branch Advisor: Customer-Centric Banking & Solutions

FirstRand; Vereeniging; On-site; ZAR 322 000 - 485 000; Full time

Job summary

A leading financial institution in South Africa is seeking individuals to provide outstanding customer experiences. In this role, you will build strong client relationships and educate customers about banking platforms. Ideal candidates will possess NQF4 qualifications and 1-2 years of experience in client services. This role offers opportunities for personal and professional growth within a challenging environment, emphasizing customer-centric values and ethical conduct.

Benefits

Opportunities for personal and professional growth

Dynamic team environment

Challenging working conditions

Qualifications

• 1-2 years’ experience in Client Services Support and delivery.

Responsibilities

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful.
• Educate customers on the correct Banking platform.
• Analyze customer data and recommend tailored solutions.

Skills

Customer Centric

Persuasive selling skills

Strong communication skills

Problem-solving

Results-driven attitude

Education

NQF4 qualification or higher

Job description

A leading financial institution in South Africa is seeking individuals to provide outstanding customer experiences. In this role, you will build strong client relationships and educate customers about banking platforms. Ideal candidates will possess NQF4 qualifications and 1-2 years of experience in client services. This role offers opportunities for personal and professional growth within a challenging environment, emphasizing customer-centric values and ethical conduct.