Branch Administrator - Klerksdrop / Potchstroom

Fidelity Services Group; Klerksdorp; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading security services company in Klerksdorp is looking for a Branch Administrator. The role involves answering phone calls, assisting visitors, handling administrative duties, and providing technical support to clients. Candidates should have a minimum of Grade 12 and 2 years of administration experience. Proficiency in Excel, MS Word, and Outlook is essential. This position offers a full-time employment opportunity with a dynamic team.

Qualifications

• Minimum 2 years Administration Experience.
• Computer Literacy in Excel, MS Word, and Outlook.

Responsibilities

• Answer inbound calls on switchboard and attend to visitors.
• Assist with administrative duties and follow through on client queries.
• Provide sales support by checking and submitting contracts.

Skills

Organizational skills

Communication skills

Administrative Experience

Office Experience

Education

Minimum Grade 12

Tools

Excel

MS Word

Outlook

Taleo

Workday

Job description

Vacancy

Branch Administrator

Reporting to

Branch Manager

Main Purpose

Answer inbound calls on switchboard; attend to visitors at front reception; assist with administrative duties; follow through on client queries; sales and technical team as and when needed.

Qualifications and Experience

• Minimum Grade 12
• Minimum 2 years Administration Experience
• Computer Literacy (Excel, MS Word, Outlook)

Responsibilities and Duties

1. Sales Support

• Receive contracts
• Check contract to ensure that they have been completed correctly
• Submit contracts to Cape Town office for processing
• Receive resolve and resubmit rejected contracts
• Assist with other Sales related Administration as and when needed
• Distribute faxes received to the Sales Consultants
• Filing all sales admin documents
• Answer all calls received timeously
• Assist with other Ad-hoc duties as and when required
• Assist with capturing feedback

2. Customer Interaction

• Answering Switchboard and direct calls
• Customer liaison and telephonic enquires
• Attend to visitors and job applicants calling at the office
• Assist and follow up on all quires received point to point

3. Technical Support

• Booking of technicians when required.
• Assists technicians will queries and looking up details
• Assists technicians by putting them on test
• Assist client with general technical queries

Additional Information

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date please regard your application as unsuccessful.

Required Experience

Unclear Seniority

Key Skills

Organizational skills,Taleo,Employee Evaluation,Communication skills,Business Management,Office Experience,Workers' Compensation Law,10 Key Calculator,Training & Development,Administrative Experience,Human Resources,Workday

Employment Type

Full-Time

Experience

years

Vacancy

1