Branch Administrator

Many In 2 One; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job description

Showing 5 Branch Administrator jobs in Sandton

Posted today

Job Description

Role Purpose

Leads and oversees the PMO function to ensure effective governance, consistent delivery, and strategic alignment of strategic important, cross planning and support unit, projects, and programmes. This role drives project management standards, execution and prioritisation, support project teams, and collaborates with stakeholders to optimize resources, pivot where needed and deliver business value. In addition, driving digital transformation in supporting operationalising data use cases, technology and business process implementation will be a key output. This role reports to the COO.

Requirements

Qualifications
At minimum, a bachelor's degree in business management, Project Management, Operations, or a related field and a postgraduate qualification or studying towards (e.g., MBA or equivalent) is advantageous.

Certification in Agile, Lean, or Change Management is beneficial.

Experience
10 years of Business management experience combined with exposure to project and programme management, including at least 3–5 years in a leadership role.

Financial Services Industry Experience (essential).
Strong leadership skills with a record of accomplishment of successfully delivering complex projects.

Duties and Responsibilities

Responsibilities, Work Outputs, And Individual Contribution

Project Portfolio Oversight (Programme management)

Design and implement programme management methodologies, standards, and best practices aligned with current and best practice principles across business areas.

Establish governance frameworks ensuring compliance and consistency in project planning, execution, and delivery.

Drive project execution with a clear mandate to ensure delivery within business case time and budget.

Support the development of group wide strategy outcomes and specifically, OKR's and prioritise and align execution with stakeholders.

As key part of driving digital transformation, drive data use cases implementation and delivery, technology and business process adoption within the operating environment and ecosystem together with stakeholders.

Provide support in project feasibility to support business objectives and approve business cases.

Priorities projects aligned to OKR's and business outcomes.

Define and document project scope, objectives, success measures, and dependencies, ensuring clear alignment with organizational goals.

Foster a culture of continuous improvement and innovation within the programme management function.

Identify, assess, and manage risks collaboratively with stakeholders, ensuring mitigation strategies are in place.

Oversee project documentation, including meeting minutes, status reports, risk logs, and action logs, facilitating informed decision-making.

Approve project plans, resource schedules, budgets, and expenditures while managing project close-out and post-project assessments for continuous improvement.

Client Engagement and Relationship Management

Build and maintain strategic relationships with business leaders, executive committees, external partners, and stakeholders (including cell owners and binders).

Ensure project delivery meets client needs by translating requirements into clear project scopes in line with best practices.

Manage service level agreements to uphold client expectations and recommend improvements to client service and fairness.

Promote a culture of rewarding client relationships through effective communication, feedback, and exceptional service.

Engage with key stakeholders to prioritize projects, address challenges, and maintain alignment.

Ensure transparent, effective communication throughout the project lifecycle.

Leadership and People Management

Lead and mentor a team of Programme and Project Managers and appropriate staff to deliver on the office objectives fostering collaboration and productivity.

Develop strong, productive relationships with peers and stakeholders, positively influencing change initiatives.

Develop team and resource balanced scorecards aligned to priorities. Ensure alignment of stakeholder scorecards.

Continuously enhance professional and industry knowledge, encouraging innovation and career development within the team.

Process Improvement and Change Management

Promote continuous improvement of project management processes and tools.

Support change management efforts to facilitate smooth transitions and maximize project benefits.

As an applicant, please verify the legitimacy of this job advert on our company career page

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Posted today

Job Description

We are searching an individual with excellent administration skills to join our Tembisa Life Office as a Senior Clerk: Branch Administrator. You will be responsible for delivery of excellent customer service to our policy holders and to ensure that client requests are is processed efficiently, effectively and accurately within the allotted time.

You will be working for a company that is over 100 years old with strong values which are customer centric. In return for your services, you will be paid a competitive remuneration package. You will be working for an organization that values employee development and rewards excellent performance.

• General reception duties to welcome clients
• Receive and assist walk-in clients with enquiries in line with the client services policy and procedure and/or refer to the relevant department
• Utilize resources and obtain necessary knowledge and skills to handle and complete enquiries
• Communicate processes and or delays and system problems to waiting clients
• Handling of claims, policy services and premium administrative duties relating to client's policies
• Handling of petty cash, collection of cash from clients for premium payments and refunds of premiums
• Prepare cash for daily banking at the finance department
• Referral of new business to the relevant consultant
• Handle all fraud allegations and complaints
• Monthly and weekly statistics report writing

Grade 12

• Knowledge of and experience in Life Assurance industry, preferably in a Client Service/Policy maintenance environment of at least two to three (2 – 3) years
• 2 – 3 years' administrative experience
• Experience in AVBOB production system will be an advantage

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Regional Operations and Branch Manager

Posted today

Job Description

Job Title: Regional Operations & Branch Manager

Based in Gauteng – overseeing multiple branches nationally

Are you a hands-on leader with a passion for driving performance, growing sales, and ensuring smooth operations across multiple branches?

We're looking for a Regional Operations & Branch Manager to lead our regional team, ensure operational excellence, and deliver outstanding results.

Key Responsibilities:

• Oversee the smooth daily operations of multiple branches.
• Drive sales growth and ensure each branch meets its monthly and annual targets.
• Support and guide Branch Managers in performance, planning, and execution.
• Implement systems to improve efficiency, accuracy, and stock control.
• Monitor budgets, expenses, and ensure profitability within the region.
• Lead, motivate, and develop staff to achieve their best performance.
• Conduct regular branch visits and provide detailed performance reports.
• Ensure all company policies, processes, and standards are upheld.
• Foster strong communication between Head Office and branch teams.

Skills & Experience Required:

• Minimum 5 years' experience in multi-branch or regional management.
• Proven track record in sales growth, operations, and team leadership.
• Strong knowledge of retail / distribution / paint or FMCG environments.
• Excellent communication, reporting, and people management skills.
• Ability to travel frequently between branches.
• Valid driver's license and own reliable transport essential.

Personal Attributes:

• Strategic thinker with a hands-on approach.
• Strong problem solver and decision-maker.
• Goal-oriented and committed to continuous improvement.
• Excellent organisational and time management skills.
• Professional, reliable, and team-focused.

Job Type: Full-time

Application Question(s):

• are you comfortable travelling most days around Johannesburg and when required (Cape Town)

Experience:

• sales and or operations: 5 years (Preferred)

License/Certification:

• license (Required)

Willingness to travel:

• 75% (Preferred)

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PROJECTS MANAGER AND OFFICE MANAGEMENT

Johannesburg, Gauteng JABES CONSULTANTS

Posted 8 days ago

Job Description

Must be based in Johannesburg, South Africa

Experience in Project Management required

Experience working in information (cyber) security will be advantageous

Good technical understanding / base knowledge of Information Technology and in particular Penetration Testing will be advantageous

Good technical, analytical, interpersonal, communication and writing skills

Must be skilled in Microsoft Office applications in particular Word, Excel and Outlook

Must be well organised and work well under pressure

Finance experience will be advantageous

Must have drivers license and own transport

The duties for this role are divided into two areas of responsibility, namely Project Management and Office Management.

Project Management Duties :

Planning and recording of all our clients projects (both client and internal)

Management of resources i.e., analysts

Management of clients

Co-ordinate project to accomplish the project objectives

Obtaining the invoicing details of clients

Invoicing clients at start of project

Responsible for facilitating the delivery of the full project scope as outlined below:

- Assist the relevant key account manager, in conjunction with the analyst, to determine high level scope and resource availability

- Ensure that there is an aligned understanding across the key stakeholders

- Schedule project deliverables taking into consideration availability of staff required for reporting QA

- Ensure all required documentation is in place (signed SOW etc)

- Ensure analysts are given scope prior to commencement of project

- Ensure all logistics are arranged in terms of required access to perform the assessment (internal and external)

Initiation Phase / During Project :-

- Get invoicing details from clients

- Ensure a proper handover is performed between analysts when working on a project

- Identify and address risks during the project, where required escalate to management

- Check project progress towards meeting its objectives

- Determine the cause of deviations from the plan and taking corrective actions to address deviations

- Mid project feedback

Closure Phase:-

- If required, perform general QA on reports

- Ensure adequate time is allocated to reporting QA

- Send deliverables to client

- Send clients feedback forms

- Set up presentation of results to clients (ensure sales / account manager is at the presentation).

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Administrative Specialist, Business Support

Kempton Park, Gauteng R60000 - R120000 Y DSV - Global Transport and Logistics

Posted today

Job Description

Location: Kempton Park

Job Posting Title: Administrative Specialist, Business Support

Time Type: Full Time

Minimum Requirements
Essential: Matric, National Diploma in Finance or similar

Intermediate Computer Literacy Level in MS Word, Excel, PowerPoint and Outlook

SAP ERP / Webcost

Audit to Pay tools

Job Related Requirements
Commercial & financial:
Sound general financial acumen and experience in adherence to budget and service level agreements.

People skills
including interaction with various departments and levels in business (min 1-year experience).

Communication, diversity & stress management skills
to successfully work with all levels, age groups and cultures of people – both internal and external.

Supporting and Co-operating
including working well with people and adhering to ethics, principles and values.

Organising and executing
which includes planning, organising, delivering results & adhering to processes & procedures within defined job description.

Operational
Min 1 year/s experience assisting with Ops Admin, including query management, client liaison, general reports including KPI's, daily stats in a logistics environment.

Min 1 year experience in warehouse operations and/or related finance support

Reliable transportation to work
English Communication -
clear and professional use of the English language in written and verbal mediums.

High quality of work -
accurate, complete and thorough content in neat and easy to understand format.

Process improvement –
identify and implement improvements to streamline financial processes by reducing time, enhancing accuracy and reducing costs.

Added Advantages for the role
Understanding of warehousing & logistics environment

WMS, ERP and financial systems experience

Completed or studying towards a bachelor's degree in finance/accounting

Main purpose of the role
The administrator will oversee day-to-day financial operations, ensuring accurate and timely processing of financial transactions, compliance with regulatory standards, and maintenance of financial records. This role involves reporting processes and implementing process improvements to enhance financial controls and efficiency.

Duties And Responsibilities

Invoicing

• Invoicing within a highly pressurized environment to a Corporate Customer base (Invoice management and execution)
• Follow up with customers and transporters to ensure that all invoicing/POs are received
• Accurate invoicing to be done to Customer's once all supporting documents and checks have been finalized
• Credit notes to be captured and processed in correct periods
• Verification of invoices received and data validation

Webcost

• Review all coding and ensure first time right
• Adhere to webcost timelines
• Review Web query report weekly and action queries
• Raise Web queries timeously where necessary
• Follow up on credit notes / invoices etc from suppliers
• Escalate any supplier concerns Business Support manager
• Ensure all financial reports are reviewed, investigated, and signed off by Business Support Manager
• Report all anomalies to Business Support Manager
• Respond to P&L queries timeously and investigate where necessary
• Review P&Ls and submit journals to Shared Services
• Review P&Ls with branch manager monthly

Other

• Resolve queries that may arise in the period that it occurs
• Meet month end cut offs and deadlines
• Design, create and maintain relevant SOP's, Work Instructions etc. for Customer specific requirements and processes
• Follow ups with the finance team to ensure payments received on time from Customers
• Internal KPI's and timelines to be met and to have a deep understanding and execution of contractual SLAs & KPI's
• Ensure all supporting documentation are uploaded onto the internal invoicing system
• Develop a strong, trusting relationship with customers and transporters
• Adherence to HSE compliance and responsibilities
• Adherence to tasks not stipulated in job profile i.e., audit compliance, adhoc duties due to operational requirements.
• Maintain various reports in line with KPI and contractual obligations.

  DSV – Global transport and logistics
  Working at DSV means playing in a different league.

  As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

  With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

  At DSV, performance is in our DNA. We don't just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

  Start here. Go anywhere
  Visit and follow us on LinkedIn and Facebook.

  Disclaimer
  : Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV's Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.

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