Boutique Hotel Manager And Event Management

The Wesley Boutique Hotel & Spa; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prestigious guesthouse in Gauteng is seeking an experienced boutique hotel manager to oversee daily operations. The ideal candidate will have a deep passion for hospitality management and a track record in event planning. Responsibilities include managing staff, ensuring guest satisfaction, and organizing a range of events. Candidates must possess a valid driver's license, have at least 3 years of experience, and be willing to live on-site. Immediate start required.

Qualifications

• Minimum of 3 years' experience in a similar managerial position within the hospitality industry.
• Willingness to live on-site as a live-in manager.
• Flexible availability to work weekends and public holidays.

Responsibilities

• Managing and coordinating staff schedules and duties, including event staff.
• Responding to guest inquiries and complaints promptly and professionally.
• Ensuring cleanliness and maintenance of guest rooms and event spaces.
• Overseeing check-in and check-out processes for guests.
• Planning, organizing, and executing various events.

Skills

Excellent communication and interpersonal skills

Strong leadership qualities

Problem-solving abilities

Attention to detail

Multitasking

Experience in hospitality or guest services

Ability to work independently and collaboratively

Familiarity with reservation management software

Job description

Job Description: We are seeking a dynamic and experienced boutique hotel manager with a knack for event planning to oversee the daily operations of our esteemed guesthouse, The Wesley Boutique Hotel.

The ideal candidate must have a passion for delivering exceptional guest experiences and have a proven track record in hospitality management and event coordination.

Roles and Responsibilities

• Managing and coordinating staff schedules and duties, including event staff for special occasions.
• Responding to and resolving guest inquiries and complaints promptly and professionally.
• Ensuring the cleanliness and maintenance of guest rooms, common areas, and event spaces.
• Overseeing the seamless check‑in and check‑out process for guests attending events or staying at the guesthouse.
• Monitoring and managing guest reservations and bookings, including those for events and special occasions.
• Implementing and maintaining initiatives to enhance guest satisfaction during their stay and at events.
• Managing inventory and ordering supplies, including those necessary for events.
• Planning, organizing, and executing various events, ranging from intimate gatherings to larger celebrations, ensuring each event meets or exceeds guest expectations.

Skills and Attributes

• Excellent communication and interpersonal skills to liaise effectively with guests, staff, and vendors.
• Strong leadership qualities and problem‑solving abilities to manage both day‑to‑day operations and event logistics.
• Attention to detail and ability to multitask effectively in a fast‑paced environment.
• Capacity to work both independently and collaboratively as part of a team, fostering a positive work environment.
• Experience in hospitality or guest services, with a demonstrated background in event planning and management.
• Familiarity with reservation management software and event planning tools is advantageous.

Requirements

• Must possess your own or reliable transportation and hold a valid driver's license.
• Minimum of 3 years' experience in a similar managerial position within the hospitality industry.
• Willingness to live on‑site as a live‑in manager.
• Flexible availability to work weekends and public holidays, as required.
• Fluency in English is essential; proficiency in other languages is beneficial.

Expected start date: Immediate (Urgently hiring).

Job Type: Full‑time.

Ability to Commute: Bryanston, Gauteng (Required).

Experience: 3 years preferred.

Work Location: In person.