Bookstore Branch Leader - Drive Sales & Team Success

Wordsworth Books; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading bookstore chain in Cape Town is seeking a Branch Manager to oversee store operations and ensure exceptional customer service. The role requires strong leadership skills and a focus on sales and staff motivation. Responsibilities include managing stock levels, promoting a positive customer experience, and training employees. Ideal candidates will have retail management experience and exceptional communication skills.

Qualifications

• Proven experience in retail management or similar position.
• Strong leadership and motivational skills.
• Ability to analyze sales and manage stock effectively.

Responsibilities

• Oversee daily store operations and manage staff.
• Ensure high levels of customer service.
• Maintain store presentation and merchandise effectively.
• Monitor stock levels and manage inventory efficiently.
• Train employees on sales techniques and product knowledge.

Skills

Customer service excellence

Staff management

Attention to detail

Sales techniques

Job description

A leading bookstore chain in Cape Town is seeking a Branch Manager to oversee store operations and ensure exceptional customer service. The role requires strong leadership skills and a focus on sales and staff motivation. Responsibilities include managing stock levels, promoting a positive customer experience, and training employees. Ideal candidates will have retail management experience and exceptional communication skills.