Booking Clerk

Water Tower Group; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A dynamic company in event management is seeking a highly organized Booking Clerk in Gauteng, South Africa. This full-time role involves managing booking schedules, communicating with clients, and coordinating resources. Candidates should have a high school diploma and 1-2 years of experience, along with strong customer service and organizational skills. Apply now to join the team and contribute to creating unforgettable client experiences.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of experience in a similar role, preferably in hospitality or event industry.
• Excellent communication and customer service skills.
• Strong organizational and time-management abilities.
• Ability to work well under pressure and handle multiple tasks.
• Attention to detail and accuracy.

Responsibilities

• Manage and maintain booking schedules for events and services.
• Communicate with clients to confirm bookings and provide information.
• Coordinate with internal teams to ensure resources are available.
• Process payments and maintain accurate records of bookings.
• Handle any booking inquiries or issues professionally.
• Monitor and update the booking system for accuracy and efficiency.

Skills

Customer Service

Communication skills

Basic Math

Cashiering

Computer Skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Booking software

Job description

Position: Booking Clerk

Water Tower Group is seeking a highly organized and detail‑oriented individual to join our team as a Booking Clerk. This is a full‑time position with potential for growth within the company.

Responsibilities

• Manage and maintain booking schedules for various events and services offered by the company
• Communicate with clients to confirm bookings and provide necessary information
• Coordinate with internal teams to ensure all necessary resources are available for booked events
• Process payments and maintain accurate records of bookings and payments
• Handle any booking inquiries or issues in a timely and professional manner
• Continuously monitor and update booking system to ensure accuracy and efficiency
• Assist with administrative tasks such as filing, data entry and answering phone calls
• Provide exceptional customer service to clients and guests
• Collaborate with team members to improve booking processes and procedures

Qualifications

• High school diploma or equivalent required; additional education or training in hospitality or event management is a plus
• 1-2 years of experience in a similar role preferably in the hospitality or event industry
• Excellent communication and customer service skills
• Strong organizational and time‑management abilities
• Proficient in Microsoft Office and booking software
• Ability to work well under pressure and handle multiple tasks simultaneously
• Attention to detail and accuracy
• Team player with a positive attitude and willingness to learn and grow within the company

Join our dynamic and growing team at Water Tower Group and be a part of creating unforgettable experiences for our clients. Apply now to become our next Booking Clerk!

Key Skills

Customer Service, Communication skills, Basic Math, Cashiering, Computer Skills, Math, Retail Sales, 10 Key Calculator, Copywriting, Cash Handling, Planograms, Stocking

Employment Type: Full Time

Experience: years

Vacancy: 1