Biotechnology Sales Representative (Research)- Pretoria / JHB

SA Sales Fraternity; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A biotechnology solutions provider is seeking a Company Representative in Johannesburg, Gauteng. The role involves managing customer relationships, providing technical support, and conducting sales within the biotechnology sector. The ideal candidate will possess a passion for science, strong sales aptitude, and relevant education. This is an on-site role with some potential for remote work after training.

Qualifications

• Excellent customer relationship management skills.
• Strong technical support and problem-solving abilities.
• Effective communication and presentation skills required.
• Experience in the biotechnology or healthcare industry is essential.
• Ability to work independently and manage time efficiently.

Responsibilities

• Maintain and expand customer relationships.
• Provide technical support to ensure customer satisfaction.
• Conduct regular customer visits to manage accounts.
• Deliver product presentations and provide training.

Skills

Customer relationship management

Technical support

Problem-solving

Communication skills

Presentation skills

Independent working

Time management

Biotechnology sales

Education

BSc Honours in Biotechnology, Microbiology, or related field

Tools

Office applications

Job description

Company Description

We strive to provide the highest quality products to researchers within the biotechnology industry. We offer a broad range of diagnostic and bioresearch products, from antibodies to ELISA kits, and ensure timely delivery. Our solutions cater to hospitals, clinical laboratories, and academic institutions, adhering to standards set by the FDA and ISO. Based in Centurion, we provide exceptional technical support and customer service with our dedicated sales and support teams traveling across South Africa. "We take the search out of research" by finding the best solutions for our customers' needs.

Role Description

Some work-from-home will become acceptable after the induction and training phases are completed and you are settled into the role. The Company Representative will be responsible for maintaining and expanding customer relationships, providing technical support, and ensuring customer satisfaction. Tasks include managing customer accounts, conducting regular customer visits, delivering product presentations and providing training on product usage. Additionally, the role involves continual communication with customers to address their needs and concerns and collaborating with internal teams to enhance service quality.

The ideal candidate should have a passion for science, a strong sales personality, and the drive to achieve targets. We are small and dont have a CRM and all the latest tools and systems so the person should be an independent worker with an entrepreneurial mindset.

Qualifications

• Excellent customer relationship management skills
• Strong technical support and problem-solving abilities
• Effective communication and presentation skills
• Experience in the biotechnology or healthcare industry
• Ability to work independently and manage time efficiently
• Proficiency in using office applications
• experience in biotechnology sales
• Life science experience with food technology background

Requirements

• BSc Honours (preferably in Biotechnology, Microbiology, or related field)
• Valid driver's licence and own reliable vehicle
• Proven experience in biotechnology research with a strong focus on Microbiology
• Sales experience, ideally within the biotech, chemical, or laboratory sector
• Willingness and ability to travel within South Africa as required
• A background in Food Science

Office hours: 8:00-17:00

Salary