Biotechnology Sales Representative

CLS; Centurion; Hybrid; ZAR 300 000 - 450 000; Full time

Job summary

A leading biotechnology company based in Centurion is seeking a Sales Representative to manage customer relationships and provide technical support. Candidates should have a BSc Honours in Life Sciences or Biotechnology and at least 1 year of sales experience. The role requires excellent communication skills and the ability to work independently. Ideal for candidates willing to travel across Gauteng and eager to achieve sales targets.

Qualifications

• At least 1 year of experience in biotechnology sales.
• Experience in customer relationship management and technical product support.
• Strong knowledge of biotechnology or diagnostic products.

Responsibilities

• Maintain and expand customer relationships.
• Provide technical support and training to clients.
• Manage accounts and conduct client visits.

Skills

Excellent communication and presentation skills

Strong customer relationship management abilities

Ability to work independently

Proficiency in MS Office

Education

BSc Honours in Life Sciences, Biotechnology, or related field

Job description

Introduction :

Our client is a leading supplier within the biotechnology industry, dedicated to providing high-quality products and technical solutions to researchers, hospitals, clinical laboratories, and academic institutions. With operations across South Africa and an office based in Centurion, the company adheres to FDA and ISO standards while ensuring exceptional customer service and timely delivery. Their dedicated sales and support teams work closely with clients to “take the search out of research” by finding the best solutions for their needs.

Job Purpose :

The Sales Representative will be responsible for maintaining and expanding customer relationships, providing technical support, and ensuring client satisfaction. This hybrid role will be based in Gauteng, with operations between Centurion and Johannesburg, and includes both office and field-based work. Key responsibilities include managing accounts, conducting client visits, delivering product presentations, and providing training on product usage.

REQUIREMENTS

Minimum education (essential) :

• BSc Honours in Life Sciences, Biotechnology, or a related field.

Minimum applicable experience (years) :

• At least 1 year of experience in biotechnology sales.

Required nature of experience :

• Customer relationship management.
• Sales and account management.
• Technical product support and training.
• Strong knowledge of biotechnology / diagnostic products.

Skills and Knowledge (essential) :

• Excellent communication and presentation skills.
• Strong customer relationship management abilities.
• Ability to work independently and manage time effectively.
• Proficiency in MS Office and related applications.

Other :

• Must be based in Gauteng (office in Centurion).
• Must have own transport and valid driver’s licence.
• Willingness to travel regularly to clients across Gauteng.

KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES

Customer Relationship Management .

• Build and maintain strong client relationships.
• Identify and pursue new business opportunities.
• Provide regular feedback and updates to customers.
• Ensure a high level of customer satisfaction.

Technical Support & Training

• Deliver technical product support to customers.
• Conduct presentations, demonstrations, and training sessions.
• Resolve customer queries and concerns promptly.
• Collaborate with internal technical teams to enhance service.

Sales & Business Development

• Achieve and exceed sales targets.
• Promote the full product portfolio effectively.
• Monitor competitor activity and industry developments.
• Develop sales strategies to support business growth.

Product Knowledge & Communication

• Stay updated on biotechnology and diagnostic products.
• Provide accurate product knowledge and technical details to clients.
• Communicate market insights back to management.
• Support marketing initiatives with product expertise.

Administration & Reporting

• Manage client accounts and maintain accurate CRM records.
• Compile and submit reports on sales activities and customer visits.
• Ensure compliance with company procedures and industry standards.
• Contribute to internal reporting and planning processes.