Billing Administrator

Pty; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare provider is seeking a Billing Administrator in Johannesburg, responsible for managing the renal billing process and ensuring accurate patient onboarding. The ideal candidate will have grade 12 education, excellent communication skills, and a strong customer service ethic. This position requires attention to detail and the ability to work under pressure. Competitive full-time salary and benefits offered.

Qualifications

• Excellent communication skills & experience in dealing with external and internal customers.
• Knowledge of hospital processes and medical terminology will be an advantage.
• The ability to work very accurately.

Responsibilities

• Ensure all renal patients are onboarded onto the hospital management system accurately.
• Reconcile billing completed for treatment sessions.
• Resolve payment queries and rejections within the agreed turnaround time.

Skills

Time Management

Microsoft Office

Medical Billing

Customer Service

Attention to Detail

Education

Grade 12

Tools

Crystal Reports

QuickBooks

Microsoft Excel

Job description

Function

Patient services

Facility

KZN

Position

Billing Administrator

Introduction

An exciting new vacancy exists for an Administration Clerk based in KZN at specific Life Renal Stand-Alone Clinics reporting to the National Complementary Services Manager - Renal - Patient Services. The successful candidate will be responsible for the end-to-end Administrative Journey and Billing Process of all Renal Dialysis Treatments- and Stock for Life Renal Care.

Critical Outputs

• Ensure that all renal patients are on-boarded onto the hospital management system accurately and timeously.
• Ensure that all haemodialysis treatment modalities and stock for Life Renal Care are authorised billed and submitted as described in the working process.
• Manage all renal treatment authorisations and escalations processes with schemes.
• Reconcile billing completed for treatment sessions and send to the relevant renal unit for sign off.
• Facilitate and support the renal units in sending authorisation requests for new Chronic Renal Dialysis patients.
• Monitor un-posted reports per renal unit to ensure billing is complete and claims are submitted by the agreed time after treatment is completed.
• Resolve payment queries and rejections within the agreed turnaround time to ensure timeous payments of all accounts.
• Manage data required by BI to support creation of the renal billing.
• Daily management of the renal billing error dashboard.

Requirements

• Grade 12
• Computer literacy (Basic MS Office) is a requirement
• Knowledge of hospital processes working procedures and medical terminology will be an advantage
• Excellent communication skills & experience in dealing with external and internal customers
• Excellent problem-solving skills
• Teamwork
• Previous experience will be an advantage
• Strong customer service ethic and ability to organize plan and work under pressure
• Knowledge of medical aid funder rules will be an advantage
• Strong ability to reach KPIs as agreed at all times
• Excellent state of health
• The ability to work under pressure
• The ability to work very accurately

Competencies

• Problem-solving analysis and judgement
• Attention to detail
• Resilience
• Engaging diversity
• Professional and technical proficiency
• Excellence orientation
• Building relationships
• Customer responsiveness
• Organisational awareness
• Action orientation
• Ethical behaviour

Additional Information

Closing date: Friday November 14 2025

Internal applicants - Before making an application you are requested to discuss your application with your line manager. External candidates will also be considered.

Life Healthcare is an Equal Opportunity Employer.

Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert should consider their application as unsuccessful.

Required Experience: Unclear Seniority

Key Skills

Time Management, Microsoft Office, Crystal Reports, EDI, Medical Coding, Microsoft Word, QuickBooks, Accounting, Medical Billing, Microsoft Excel, Administrative Experience, Contracts

Employment Type

Full-Time

Experience

years

Vacancy

1

Email