Bid Manager

MUVE Healthcare Group; Wes-Kaap; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A healthcare bid management firm in South Africa is seeking a dedicated Tender and Bid Coordinator to lead the production of high-quality tenders and bids. The ideal candidate will be skilled in managing multiple deadlines, ensuring compliance with CQC expectations, and coordinating inputs from various departments. Strong writing and organizational skills are essential, along with a solid understanding of the public sector tendering process. This role offers the chance to significantly impact contract awards and service delivery.

Qualifications

• Proven experience writing and coordinating bids/tenders.
• Strong understanding of CQC-regulated care.
• Excellent writing, editing, and document design skills.

Responsibilities

• Lead and deliver high-quality tenders and bids.
• Coordinate inputs across various departments.
• Ensure compliance with ITT instructions and deadlines.

Skills

Bid writing

CQC compliance knowledge

Organizational skills

Stakeholder management

Tools

MS Office (Word, Excel, SharePoint)

Tender portals

Job description

To lead and deliver high-quality tenders, bids, and framework submissions that win contracts while reflecting safe, effective, responsive and well-led care. You’ll coordinate inputs across operations, quality, HR, finance, and clinical governance to produce compliant, evidence-based, persuasive submissions aligned with CQC expectations and commissioner requirements.

Key Responsibilities

Tender & Bid Delivery

• Identify, plan, and deliver tender submissions (local authorities, NHS, ICBs, frameworks, DPS) from expression of interest to contract award.
• Own the bid timeline: clarify requirements, allocate tasks, manage deadlines, and ensure version control.
• Write, edit, and structure responses that are clear, compelling, and evidence-based (method statements, mobilisation plans, staffing models, service delivery).
• Ensure all submissions are fully compliant with ITT instructions, word counts, formatting, and portal requirements (e.g., ProContract, Jaggaer, Atamis).

CQC / Quality Integration

• Translate CQC regulations, KLOEs and evidence into strong tender narratives (Safe, Effective, Caring, Responsive, Well-led).
• Ensure tender responses align with internal policies, audits, incident learning, safeguarding processes, mental capacity / DoLS, medicines management, and governance.
• Work closely with the Registered Manager(s), Nominated Individual and Quality team to evidence outcomes, KPIs, and continuous improvement.

Commercial & Financial Inputs

• Coordinate pricing submissions with finance: pay rates, travel time, on-costs, training, supervision, overheads, margin, and TUPE assumptions.
• Support modelling of staffing requirements, rota assumptions, and mobilisation costs.
• Ensure bids demonstrate value for money without compromising quality or compliance.

Mobilisation & Contract Readiness

• Draft mobilisation plans: recruitment, TUPE, onboarding, training, care planning, stakeholder comms, risk registers, and implementation milestones.
• Build contract-specific delivery plans: referral pathways, assessments, service user involvement, equality and accessibility.

Evidence Library & Continuous Improvement

• Maintain a bid library: case studies, policies, CVs, compliance evidence, KPIs, service outcomes, and standard answers.
• Run “lessons learned” reviews after each submission and improve templates and win themes.
• Track pipeline and performance (win rate, feedback themes, typical scoring gaps).

Stakeholder & Relationship Support

• Support clarification questions, presentations, and interviews.
• Where required, attend market engagement events and commissioner meetings.
• Work collaboratively across departments to gather accurate, current evidence fast.

Key Deliverables / KPIs

• On-time submission rate (target: 100%).
• Tender win rate / improvement over time.
• Average quality score (e.g., minimum 80% on quality sections, where feasible).
• Reduction in rework/errors via strong governance and templates.
• Up-to-date bid library and evidence pack.

Essential Requirements

• Proven experience writing and coordinating bids/tenders (public sector preferred: LA/NHS).
• Strong understanding of CQC-regulated care and how to evidence compliance and quality in writing.
• Excellent writing, editing, and document design skills (clear, structured, persuasive).
• Confident managing multiple deadlines and stakeholders.
• Competent with tender portals and MS Office (Word, Excel, SharePoint).

Desirable

• Experience with complex care, supported living, learning disabilities/autism, mental health, or domiciliary care tenders.
• Knowledge of TUPE, mobilisation, and workforce planning in social care.
• APMP qualification (or willingness to work towards).
• Experience analysing commissioner feedback and improving win themes.

Values & Compliance (CQC Context)

• Commitment to safeguarding, equality, dignity, and person-centred care.
• Understands and works within: Health and Social Care Act regulations, MCA, safeguarding frameworks, GDPR, safer recruitment.
• Promotes a learning culture: incident learning, audits, improvement plans.

Personal Attributes

• Calm under pressure, obsessively organised, and detail-oriented.
• Curious and evidence-driven: backs claims with proof.
• Collaborative and able to tactfully chase busy senior people for inputs.
• Commercially aware but quality-first.