Beauty Assistant

Clicks Group; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company in South Africa is seeking a Beauty Assistant to join their stores. This role involves providing expert beauty product advice, driving sales through excellent customer service, and maintaining visual merchandising standards. Ideal candidates should have completed Grade 12 and possess relevant qualifications or experience in beauty retail. The position offers opportunities for engaging with customers and maximizing sales in the beauty department.

Qualifications

• Grade 12 completion is essential.
• Relevant beauty or skincare qualification is desirable.
• Experience in beauty, skincare, retail, FMCG, or sales is advantageous.

Responsibilities

• Deliver professional and knowledgeable advice on beauty products.
• Drive sales through promotion and up-selling.
• Ensure effective stock management and general housekeeping.
• Act as a brand ambassador and maintain high customer service standards.

Skills

Understanding and application of selling principles

Retail / FMCG background

Knowledge of customer service excellence

Knowledge of beauty and skincare products

Good communication skills

Education

Grade 12

Relevant Beauty / skincare qualification

Job description

• Listing status : OnlineApply by : 10 November
• Position SummaryIndustry : Wholesale & Retail TradeJob category : Retail OperationsLocation : Kempton ParkContract : PermanentRemuneration : Market RelatedEE position : YesAbout Our CompanyClicks GroupIntroductionAre you passionate about beauty products and helping people look and feel good?

Are you confident to engage and communicate your knowledge of our beauty products with our customers?

We have exciting opportunities in Clicks' stores for Beauty Assistant who will report to the Store Manager, service the entire beauty dept.

Job DescriptionJob Purpose : To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.

Job ObjectivesTo consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.To facilitate the brand being the customer's first choice health and beauty retailer by living and driving the company values.

Minimum RequirementsQualifications and Experience : Essential : Grade 12Desirable : Relevant Beauty / skincare qualificationDesirable : Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment.

Skills, Abilities And Job Related KnowledgeUnderstanding and application of selling principlesRetail / FMCG background and understanding of merchandising and promotions principlesUnderstanding of stock management proceduresKnowledge of customer service excellenceKnowledge of beauty and skincare productsResults and target drivenStrong customer orientationGood communication skillsInterpersonal skillsEngaging and confident.

CompetenciesPersuading and influencingRelating and NetworkingDelivering Results and Meeting Customer ExpectationsCommercial ThinkingFollowing instructions and proceduresWorking with peoplePlanning and organisingCoping with Pressures and SetbacksContractual Hours.

hrsKindly note only applicants who meet the minimum requirements will be contacted. We are committed to the principles of Employment Equity.