Beauty Advisor

Prestige Cosmetics Group; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading cosmetics retailer is seeking a driven Beauty Consultant for their Johannesburg location. This role focuses on maximising sales while providing an exceptional client experience. Candidates should have at least 3 years of cosmetics experience in retail, excellent customer service skills, and a knack for teamwork. If you're passionate about cosmetics and ready to contribute to a dynamic team, apply now!

Qualifications

• At least 3 years of cosmetics experience in a retail environment.
• Make-up artistry experience is advantageous.
• Must have own transport.

Responsibilities

• Maximise turnover, profit and productivity.
• Provide an exceptional client experience.
• Collaborate with colleagues and stakeholders.

Skills

Cosmetic expertise

Customer service

Sales achievement

Team collaboration

Education

Matric certificate

Certificate in Beauty / Make‑Up

Job description

Position: Beauty Consultant

Department: Sales

Location: Johannesburg, Mall of Africa

Reporting to: Store Manager

ARC Store, an up‑and‑coming cosmetics retailer, is offering an exciting opportunity for a driven, tech‑savvy, and ambitious individual to join the Johannesburg team as a Beauty Consultant within our retail store.

We are looking for you if you are passionate about cosmetics, wish to grow your retail career, and want to make a positive contribution within a dynamic team environment.

Purpose of the Role

The purpose of the role is to provide an exceptional client experience to maximise sales and profitability; to ensure that operating standards are executed and maintained, and to build and enhance the retailer brand image.

Key Responsibilities

• Maximise turnover, profit and productivity: achieve monthly and annual sales targets.
• Assist in setting up and driving sales at events, launches and retailer activities.
• Provide timely feedback on sales/customer‑related issues or concerns.
• Brand Management: monitor competitor activity, stay up‑to‑date with current industry trends.
• Maintain hygiene and safety standards according to retailer requirements at all times.
• Adhere to and maintain brand standards at all times.
• Stock Management, Merchandising and Store Operations: ensure stock is merchandised according to guidelines, report out‑of‑stocks to line manager daily, manage stock levels, prevent loss and implement operating procedures and policies.
• Asset control and security.
• Point of Sale operations.
• Customer Experience: provide an exceptional and consistent client experience, uphold client‑journey standards, build relationships, inspire confidence, provide cosmetic services, demonstrate products, share tips and current trends, provide a personalised, educational experience, and drive increased customer database.
• Teamwork: collaborate with colleagues and stakeholders, support events, assist new team members with onboarding, maintain consistent standards, and live the company values.
• Administration: complete daily tracking sheets, implement CRM processes, provide retail reports and updates.

Competencies

• Deciding and Initiating Action
• Working with People
• Relating & Networking
• Adhering to Principles and Values
• Persuading and Influencing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Coping with pressure and setbacks

Requirements / Qualifications

• Matric certificate.
• At least 3 years cosmetics experience (make‑up, skincare and fragrances) within a retail environment.
• Make‑up artistry experience is advantageous.
• Certificate in Beauty / Make‑Up is advantageous.
• Must be able to demonstrate expert knowledge and current industry trends.
• Must be a team player, an active learner and problem‑solver.
• Must be willing to work weekends and shifts as required.
• Must have own transport.

Job Category

Sales and Service