Battery Fitment Centre

Unicorn Placements; Gqeberha; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A local recruitment agency is seeking a candidate to manage branch operations in Gqeberha. The role requires strong administrative capabilities, leadership experience, and a focus on excellent customer service. Ideal candidates will have over 5 years of experience in similar roles, including sales, team management, and effective communication. This position offers an opportunity to drive sales and ensure customer satisfaction.

Qualifications

• Minimum of 5 years administration experience with strong administration skills.
• Minimum of 5 years experience in leading/managing a team.
• Fluent in English and well-presented.

Responsibilities

• Run the branch successfully in the absence of the Retail Branch Manager.
• Supervise in-house sales staff and provide support.
• Manage existing and new customer accounts.

Skills

Strong admin skills

Customer service skills

Sales skills

Leadership skills

Communication skills

Education

Matric

Tools

MS Office

Job description

Introduction

KNOWLEDGE OF BATTERY FITMENT CENTRE ESSENTIAL - To run the branch successfully in the absence of the Retail Branch Manager while handling the sales functions in a professional manner for counter customers by providing friendly, prompt and efficient service to achieve maximum sales and customer satisfaction.

Performing a variety of administrative and clerical tasks.

Providing support to the manager and employees, assisting in daily office needs and general administrative activities.

Duties & Responsibilities

Non-negotiables : Must have very strong admin skills and experience.

The admin of the branch is priority.

Must have experience supervising a team or sales staff. Good health, reliable and trustworthy. Summary of duties: Achievement of branch targets, Successful management of overall branch functioning, Supervising in-house sales staff and providing them the support to perform their duties with success, Ensuring staff are adequately trained on product and technical knowledge, Admin, Lift administrative burden from Retail Branch Manager, GRN & GRV stock for BPZ PE daily, Debtors – assist with payment allocations, debtor recons & queries, Creditors – recon of BPZ PE accounts and sending to Retail Branch Manager in time to meet deadlines, Invoices – ensuring invoices agree to GRV's and PO's, Cash ups – ensuring cash-ups for POS are done correctly.

Sales. Managing existing and new accounts with regards to the sales of all products which include the building and maintaining of relationships with all customers ensuring prompt and efficient feedback and service delivery. Ensuring back-orders are managed and updating clients on progress with regards to ETA's. Monitoring the handling of all quotations on a daily basis. Exhibit a positive, friendly & helpful attitude with customers. Supporting existing and new customer accounts. Manage walk-in retail / wholesale accounts. Handling quotations & sales orders on a daily basis. Phone client base daily against area listing. Sell and promote the brand externally and increasing sales by bringing in new customers. Maintain counter area displays of merchandise in an orderly and attractive manner. Assist and resolve customer complaints. Minimise lost sales. Customer Satisfaction. Greeting customers on entering shop. Assisting customers to find the correct goods / products. Giving advice and guidance on product selection. Dealing with customer refunds – after obtaining Retail Branch Manager's authorisation.

Desired Experience & Qualification

Matric. Essential customer service and communication skills. Min of 5 years administration experience with strong administration skills. Min 5 years' experience in leading / managing a team. Attention to detail. Product and application knowledge, including ability to read catalogues. Valid driver's license. Computer literate: MS Office. Well‑spoken and presented (fluent in English). Good communicator. Excellent sales skills with proven track record. Persuasive, persistent and result driven. Leadership skills.

Package & Remuneration

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