Barista

Crew Life at Sea; Sandton; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A cruise line company is seeking an experienced Barista to prepare and serve a variety of beverages and provide excellent customer service onboard the cruise ship. Candidates should have a minimum of 1 year of experience and strong communication skills. This role requires the ability to work in a fast-paced environment while ensuring customer satisfaction and adhering to company standards.

Qualifications

• Minimum 1 year of experience as a Barista in a fast-paced environment.
• Knowledge of coffee and tea preparation techniques and equipment.
• Excellent customer service and communication skills.

Responsibilities

• Prepare and serve hot and cold beverages according to company standards.
• Take customer orders accurately and efficiently.
• Maintain a clean and organized work area following health and safety guidelines.

Skills

Customer service

Coffee and tea preparation

Cash handling

Inventory management

Team collaboration

Education

High school diploma or equivalent

Barista training certification

Job description

- Prepare and serve a variety of hot and cold coffee and tea beverages according to company standards

- Take customer orders accurately and efficiently, ensuring their satisfaction with their beverage and overall experience onboard the cruise ship

- Maintain a clean and organized work area, following all health and safety guidelines

- Handle cash and credit card transactions, maintaining accurate records and following cash handling procedures

- Assist with inventory management, restocking supplies and ingredients as needed

- Provide friendly and efficient customer service, answering any questions and addressing any concerns

- Collaborate with team members to ensure smooth operation of the coffee bar and overall customer experience

- Continuously learn about new products and promotions, and share this knowledge with customers

- Follow company policies and procedures at all times, including dress code and attendance standards

Qualifications:

- Minimum 1 year of experience as a Barista in a fast-paced environment

- Knowledge of coffee and tea preparation techniques and equipment

- Excellent customer service and communication skills

- Ability to work in a fast-paced and team-oriented environment

- Strong attention to detail and ability to multitask

- Must be able to work flexible hours, including weekends and holidays

- Must have a high school diploma or equivalent

- Certification in barista training is a plus