Bar Attendant & Guest Experience Specialist

Hollywoodbets; Cape Town; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Hollywoodbets is seeking a Bartender based in Parow, Western Cape. The role focuses on delivering excellent service while maintaining a clean, inviting bar area and presenting a professional image to guests.

You will greet customers, take orders, and manage beverage and food service with accuracy. Prior experience in the service industry is preferred, and familiarity with POS systems and stock management is a bonus.

Qualifications

• Experience in the Service Industry.

Responsibilities

• Maintain cleanliness and hygiene at the branch and ensure the area is neat and presentable at all times.
• Greet customers and take orders, ensuring timely service and accurate recording of beverage and food orders.
• Enter orders into the POS system and follow up on delays with kitchen staff to manage expectations.
• Manage stock and stock rotation, prepare stock requisitions, and count alongside the F&B Supervisor.
• Reconcile sales and cash/credit card payments; document breakages and wastage to the supervisor.
• Ensure compliance with dress code and present a professional image to customers as the face of the brand.
• Provide friendly, proactive customer service and upsell beverages and snacks where appropriate.
• Adhere to internal procedures and perform ad hoc duties as required.

Skills

Experience in the Service Industry

Tools

POS system

Job description

Hollywoodbets is seeking a Bartender based in Parow, Western Cape. The role focuses on delivering excellent service while maintaining a clean, inviting bar area and presenting a professional image to guests.

You will greet customers, take orders, and manage beverage and food service with accuracy. Prior experience in the service industry is preferred, and familiarity with POS systems and stock management is a bonus.